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Extended Stay America - Louisville - Alliant Avenue
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1650 Alliant Ave., Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean but tiny & noisy The room was ok. It was clean. It was tiny. The pull out couch was a twin. Had to get sheets at the front desk and they were out of extra pillows. The hotel was really noisy. You could hear everything in the hall and above the room. The pipes rattled all night from above and it was pretty loud.
Business response:
We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest.We aresorry your sleep was disrupted by noise. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Yay! The room is clean but see some ants roaming around and the toilet flusher locks! They don’t put a big sign how to use their fully automated locking toilet flusher?😂
Business response:
William, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Ok for the price Normally stay at Hampton chain. This extended stay had regular cooking odors permeatting the guest room from others cooking meals. Not obtrusive, but noticeable. Staff was too busy to attend to guests needs, mainly due to rooms identified as clean, which were not clean and rooms had to be reassigned. I received and internet code on my key card folder, which I couldn’t read. No one was available at the front desk to clarify at 9pm. Also, no one was available before 7am to print a receipt for the stay. Have n... read more
Business response:
Thanks for the candid feedback. We are glad to read you had an overall pleasant visit and liked the value we offer. Having said that, we are sorry for the service issue you experienced while here and regret the inconvenience you had while here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Daniel, many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Clean hotel! Wonderful staff! Great location with lots of restaurants nearby and easy access to the interstate!! Each room has a sleeper sofa and kitchenette with full size fridge. The only downfall was the "free breakfast". The hotel provided oatmeal packets, grab-n-go cereal bars, and prepackaged muffins. Not really what I was expecting.
Business response:
Brandi, it was a pleasure to have you as our guest Extended Stay America. We are delighted to know you were impressed with our outstanding hospitality and convenient location. Your feedback in regard to breakfast will be shared with our food and beverage team. Thanks again for including us in your travel plans. We can’t wait to welcome you back. Sincerely, Hotel Management
Business response:
Bruce, thank you for taking the time out of your busy schedule to post your complimentary rating regarding your experience at Extended Stay America. We appreciated having you as our guest and look forward to welcoming you back on your next trip to the city. Sincerely, Hotel Management
Good choice The staff at the front desk was the best. Everyone very friendly. Grab and go breakfast not my cup of tea, but ok. Area has lots of eating places. Walmart Market close by. Convenient to downtown Via 64 west. Family loved the room.
Business response:
Gloria, thanks for being our guest at Extended Stay America. It was a delight reading you liked our excellent service and our location was absolutely perfect for your needs. It was a pleasure serving you and your family, and we hope you all will choose us again in the near future. Sincerely, Hotel Management
Breakfast was questionable. The only issue we had was that their advertised "breakfast" was coffee and a power bar.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was good, but we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Alliant Avenue
How is Extended Stay America - Louisville - Alliant Avenue rated?
Extended Stay America - Louisville - Alliant Avenue has a 4.3 star rating with 773 reviews.
When is Extended Stay America - Louisville - Alliant Avenue open?
Extended Stay America - Louisville - Alliant Avenue is open now. It will close tomorrow at 12:00 a.m.