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Extended Stay America - Louisville - Dutchman
- Hotels
- Louisville, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6101 Dutchmans Ln., Louisville, KY, 40205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable and clean only probleam was someone knocking on my door 6 am i asked who it was there was np answer
Business response:
Thank you for the review. It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. However, we are sorry for your sleep was disturbed. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Karina, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The manager was very friendly and helpful. Recommended near by places to eat Also, Accommodating when our room was no longer available due to someone leaving water running causing flooding. We were given a discount.
Business response:
Thank you for choosing Extended Stay America. It was a pleasure to read that you enjoyed our friendly service and had a lovely stay. Thank you again for taking time out of your busy day to recognize our efforts. We hope to welcome you back soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
There were leftovers still in the fridge and the room smelled like smoke upon check-in. The front desk stafd made it right without any headaches at least. The hotel seems outdated and in need of refurbishing.
Business response:
Jesse, thank you for being our guest. We are sorry for the issues you encountered in your room, but we are happy to know that our staff was able to resolve it to your satisfaction. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
This property has a kitchen in the rooms which is cool but my check in was horrible my first room was occupied the second room was not cleaned and had roach spray on the counter and my third room which I accepted was missing a lamp shade and smoke alarm which is not a big deal it was just sad
Business response:
Dear Tj, Thank you for being our valued guest and bringing this to our attention. Safety, security, and excellence in service are our primary goals for every guest. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
The great escape I dont want to leave
Business response:
Anesia, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Louisville - Dutchman
How is Extended Stay America - Louisville - Dutchman rated?
Extended Stay America - Louisville - Dutchman has a 4.3 star rating with 903 reviews.
When is Extended Stay America - Louisville - Dutchman open?
Extended Stay America - Louisville - Dutchman is open now. It will close tomorrow at 12:00 a.m.