This profile has been claimed by the business owner or representative.
Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient hotel Room is a little old, overall nice place.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed your stay and the convenience, even though you felt the room was a little dated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good place to stay Hotel was nice. Comfortable bed. Only one face cloth and one hand towel in room when we arrived but front desk was most accommodating to bring what we needed. Would stay here again.
Nice and clean. I think we were given a handicap room, because it was extra long and roomy. However, it was nice with a kitchenette with a microwave a full size refrigerator. Breakfast was very simply, packaged muffins and granola bars. It could have had a better variety.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your room although it was a handicap room. I apologize that our breakfast left much to be desired, I will review this with my District Manager. Thanks again for choosing Extended Stay Hotels. We hope to see you again soon.
accommodations were satisfactory, continental breakfast was "oversold" (plastic wrapped granola bars and moonpies do not mean continental breakfast to me). no dining area.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our breakfast options did not please. In response to your feedback, I am going to forward your concerns to upper management. I really appreciate you bringing this to our attention.
Quick Stay Good Experience. Staff was helpful. Breakfast is not really a breakfast but a muffin. However, coffee offered all the time. Would have liked a hair dryer. Very quiet hotel. Will stay again.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,241 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.