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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
With the exception of the room 315, which was not very clean) the rest was OK.
Good basic place to stay. Room was fundamental, but fully functional. It was essentially a one-room efficiency with private bath. It was clean and neat, but plain. A bit noisy beside the loop highway ( my room was on the front toward the roadway), and the other tenants let their doors slam all night, and there were a lot of "smokers" in the building that I think disobeyed the "No Smoking" signs. But it served the purpose I had in-town, and for the price, a good place to sleep for a while (I stayed 10 days). Room service prov... read more
Decent stay For the price and location, it was great. The room was clean and the staff was accommodating.
Good price The hotel was convenient everything was clean except the carpets were sticky in places needed a good shampooing. Staff was friendly coffee excellent. The hotel had no ice machine, no toiletries, an d no vending machines. Was quiet bed comfortable. Price was good, my little dogs welcome .
Business response:
Thank you so much for sharing your experience with us. I'm glad that you enjoyed our coffee on our grab and go breakfast. I also wanted to thank you for your comments about the comfort of our beds and about us being pet friendly. Also, I apologize for the condition of the carpets. I have spoken with the maintenance staff to be sure this doesn't happen in the future. Thank you for choosing our hotel. We hope to see you again soon.
Extended Stay America was barely average. They are only concerned to provide room service about twice per week for weekly tenants, not daily, so don't be surprised if you return to your room and its a mess like you left it. Also, their towels are about as thin and scratchy as you can get, so bring your own if you'd like to stay cheap and not suffer. It's a bit cheesy and plain-barracks basic, but its okay and solid as a room to sleep in. This one did have a very good coffee service vendor at their stop-n-run breakfast table ... read more
Business response:
Terry - Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our linen and free WiFi did not meet your standards. I will contact our laundry vendor and see if there is anyway we can improve our linen quality. As for the internet we are aware of the speed and have a upgrade scheduled. I am sorry we did not have it in place for your past stay. As well, please know, we do offer extra housekeeping service at a small fee if you would ... read more
Convenient Good coffee near good eating establishments for the business traveller a great location.
NIce, clean hotel Hotel room was neat and clean. Pleasant experience. An overnight stay.
Staff and Location I chose this hotel because of it being pet friendly and location. The staff was as friendly and helpful of any hotel that I have ever stayed. It was an extended stay hotel and was in marginal condition. Location was very convenient and although it was located on the nicer side of Lubbock - the surrounding neighborhood was marginal as well. Staff located me in a great room for a pet which was right next to a stairwell which made it very convenient to take him out. Although I didn't care for the hotel itself... read more
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.