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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nice and clean Everything good, Shopping Center near the Motel, very good location.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and a convenient location! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice hotel, good area! Great location, easy access to freeway, stores malls, food etc. Staff was friendly, always making sure our stay was going great, asking if we needed anything etc. Definitely will be staying again!
Cold Room Walked into the room, air conditioner was on, I turned it off and turned the heater on. Heater did not work. Told front desk, no empty rooms. I heated the room with the burners on the stove. It got warm by10:00 pm. The next morning I used the stove burners to take the chill off while showering.
Business response:
Thank you for taking the time to write a review of your stay. The issue you described regarding your heater is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will have our maintenance engineer inspect and repair your heater to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
great specials They have specials that are reasonable for the room and it is a great deal. The room is definitely worth it for the amount they charge.
V-day It was a good experience, great staff. Good price. The bathroom could have been cleaner, the room did not have the cups and plates they mention on the website
Good value, Great staff Our first room was missing the shower curtain and the heater/ac unit had a broken grill. We were quickly moved into a new room that was much nicer. The bed was okay, nice television set.
EXCELLENT!!! Very great room at a great price. Like how they have kitchens in each room.
Decent hotel for the price. I'm glad I got a good deal, otherwise I would never stay here.
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews.
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.