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Extended Stay America - Lubbock - Southwest

4.1
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1594 reviews
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Aidenito's profile image
Aidenito 
11 years ago

Decent stay For the price and location, it was great. The room was clean and the staff was accommodating. 

Anonymous's profile image
Anonymous 
11 years ago

Good price The hotel was convenient everything was clean except the carpets were sticky in places needed a good shampooing. Staff was friendly coffee excellent. The hotel had no ice machine, no toiletries, an d no vending machines. Was quiet bed comfortable. Price was good, my little dogs welcome . 

Business response:

Thank you so much for sharing your experience with us. I'm glad that you enjoyed our coffee on our grab and go breakfast. I also wanted to thank you for your comments about the comfort of our beds and about us being pet friendly. Also, I apologize for the condition of the carpets. I have spoken with the maintenance staff to be sure this doesn't happen in the future. Thank you for choosing our hotel. We hope to see you again soon. 

Terry's profile image
11 years ago

Extended Stay America was barely average. They are only concerned to provide room service about twice per week for weekly tenants, not daily, so don't be surprised if you return to your room and its a mess like you left it. Also, their towels are about as thin and scratchy as you can get, so bring your own if you'd like to stay cheap and not suffer. It's a bit cheesy and plain-barracks basic, but its okay and solid as a room to sleep in. This one did have a very good coffee service vendor at their stop-n-run breakfast table ... read more

Business response:

Terry - Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our linen and free WiFi did not meet your standards. I will contact our laundry vendor and see if there is anyway we can improve our linen quality. As for the internet we are aware of the speed and have a upgrade scheduled. I am sorry we did not have it in place for your past stay. As well, please know, we do offer extra housekeeping service at a small fee if you would ... read more

Anonymous's profile image
Anonymous 
11 years ago

Convenient Good coffee near good eating establishments for the business traveller a great location. 

Anonymous's profile image
Anonymous 
11 years ago

NIce, clean hotel Hotel room was neat and clean. Pleasant experience. An overnight stay. 

Anonymous's profile image
Anonymous 
11 years ago

Staff and Location I chose this hotel because of it being pet friendly and location. The staff was as friendly and helpful of any hotel that I have ever stayed. It was an extended stay hotel and was in marginal condition. Location was very convenient and although it was located on the nicer side of Lubbock - the surrounding neighborhood was marginal as well. Staff located me in a great room for a pet which was right next to a stairwell which made it very convenient to take him out. Although I didn't care for the hotel itself... read more

Dee's profile image
12 years ago

SUPER IMPRESSED awesome stay! we needed to checking in early to get ready for our wedding reception & the manager made it happen! super friendly staff! I can't rave enough on the helpful friendly staff! great place for the the price! highly recommend! 

rocknzack's profile image
rocknzack 
12 years ago

Very welcoming and friendly hotel I recently stayed at the Extended Stay in Lubbock, Tx, and I have no complaints. The room was clean and ready, the staff there was very courteous and helpful, from the manager down the line. They even let me stay an extra hour due to having a late flight out. I highly recommend this hotel and its staff and when return to Lubbock, will be where i stay. 

Raider game's profile image
Raider game 
12 years ago

Ok.....if can't find anything else Looks ok....fairly fresh paint.....but older, can smell the smokers....atleast in the carpet and room we were in.........extended stay...so have to be prepared for less amentities......just needs to be updated......we came in for football.....and seemed like the last hotel with rooms.......so understandable.....we said we would stay there again but only as last resort. 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.