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Extended Stay America - Lubbock - Southwest

3.0
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.01,244 reviews
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Terry's profile image
Terry 
12 years ago

Extended Stay America was barely average. They are only concerned to provide room service about twice per week for weekly tenants, not daily, so don't be surprised if you return to your room and its a mess like you left it. Also, their towels are about as thin and scratchy as you can get, so bring your own if you'd like to stay cheap and not suffer. It's a bit cheesy and plain-barracks basic, but its okay and solid as a room to sleep in. This one did have a very good coffee service vendor at their stop-n-run breakfast table ... read more

Business response:

Terry - Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our linen and free WiFi did not meet your standards. I will contact our laundry vendor and see if there is anyway we can improve our linen quality. As for the internet we are aware of the speed and have a upgrade scheduled. I am sorry we did not have it in place for your past stay. As well, please know, we do offer extra housekeeping service at a small fee if you would ... read more

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Anonymous 
12 years ago

Convenient Good coffee near good eating establishments for the business traveller a great location. 

Anonymous's profile image
Anonymous 
12 years ago

NIce, clean hotel Hotel room was neat and clean. Pleasant experience. An overnight stay. 

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Anonymous 
12 years ago

Staff and Location I chose this hotel because of it being pet friendly and location. The staff was as friendly and helpful of any hotel that I have ever stayed. It was an extended stay hotel and was in marginal condition. Location was very convenient and although it was located on the nicer side of Lubbock - the surrounding neighborhood was marginal as well. Staff located me in a great room for a pet which was right next to a stairwell which made it very convenient to take him out. Although I didn't care for the hotel itself... read more

Dee's profile image
Dee 
12 years ago

SUPER IMPRESSED awesome stay! we needed to checking in early to get ready for our wedding reception & the manager made it happen! super friendly staff! I can't rave enough on the helpful friendly staff! great place for the the price! highly recommend! 

rocknzack's profile image
rocknzack 
13 years ago

Very welcoming and friendly hotel I recently stayed at the Extended Stay in Lubbock, Tx, and I have no complaints. The room was clean and ready, the staff there was very courteous and helpful, from the manager down the line. They even let me stay an extra hour due to having a late flight out. I highly recommend this hotel and its staff and when return to Lubbock, will be where i stay. 

Raider game's profile image
Raider game 
13 years ago

Ok.....if can't find anything else Looks ok....fairly fresh paint.....but older, can smell the smokers....atleast in the carpet and room we were in.........extended stay...so have to be prepared for less amentities......just needs to be updated......we came in for football.....and seemed like the last hotel with rooms.......so understandable.....we said we would stay there again but only as last resort. 

Big lu's profile image
Big lu 
13 years ago

Great hotel Had a great stay and reccomend it to anyone. The small kitchen really helped a lot 

Christie's profile image
Christie 
13 years ago

Great location The staff was friendly and helpful, however the lobby had a foul smell when entering. Our room was pretty clean except for our bathroom. The bath had pubic hair in it and the wall had 3 long hairs on it. 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,244 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.