This profile has been claimed by the business owner or representative.
Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Lubbock - Southwest. Sincerely, General Manager
Business response:
Jose, thank you for your fantastic rating. We're pleased you stayed at Extended Stay America - Lubbock - Southwest and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager
Great hotel experience Great staff good recommendations from staff on local restaurants, martha the evening was corteuos and friendly
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well assisted by our staff and that your overall experience at our hotel was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Affordable, decent room. Great room at a grey price. Definitely glad we requested a room away from the Loop. Much quieter here than our previous stay in the front of the hotel.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were well accommodate with excellent customer service and affordable rates for your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Easy check in very helpful
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so excited to hear that you enjoyed your stay and that you had a seamless check in. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Breakfast is lacking
Business response:
Thank you for sharing your experience. with us. Please accept our apologies that our grab-and-go breakfast did not meet your expectations. Still, we are glad you had a pleasant stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Loved the room and price was great. Only thing that can be improved in is the internet connection. Hard to stream video due to the lag and slowness. Also would help to get more channel options. Head to find something to watch with so few channels.
Last option No hair dryer, very poor breakfast, very small selection.
Business response:
Thank you for choosing our hotel for your stay. I sincerely apologize for not living up to your expectations. We will share your comments with regard to breakfast with our food and beverage staff to see where we can make improvements. Hairdryers are available and complimentary at the front desk at any time. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,241 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.