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Extended Stay America - Lubbock - Southwest

4.1
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1594 reviews
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Ashley's profile image
Ashley 
8 years ago

Convenient home away from home They really try to make it feel like a "home away from home". The air conditioning/heating was great, bed was very comfortable. Even though they only clean the rooms every 7 days of your stay ( I only stayed 7 so I didn't get it) I could go to the front desk for new towels every day, more dish soap, anything. It was also very close to the mall and tons of restaurants, a WalMart and Target. 

Business response:

We appreciate you taking the time to share your experience. I am pleased to see you were provided with accommodations you found suitable such as your bed and the service you received. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. 

Ray's profile image
8 years ago

Comfort Good stay thanks 

Business response:

Thank you for taking the time to share your experience. It is good to know you had a nice, comfortable stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. 

Anonymous's profile image
Anonymous 
8 years ago
Cody's profile image
8 years ago

Convenient hotel Room is a little old, overall nice place. 

Business response:

Thank you for taking the time to share your experience. It is great to see you enjoyed your stay and the convenience, even though you felt the room was a little dated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. 

Robert's profile image
Robert 
8 years ago

Good place to stay Hotel was nice. Comfortable bed. Only one face cloth and one hand towel in room when we arrived but front desk was most accommodating to bring what we needed. Would stay here again. 

Steve's profile image
8 years ago

Nice and clean. I think we were given a handicap room, because it was extra long and roomy. However, it was nice with a kitchenette with a microwave a full size refrigerator. Breakfast was very simply, packaged muffins and granola bars. It could have had a better variety. 

Business response:

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your room although it was a handicap room. I apologize that our breakfast left much to be desired, I will review this with my District Manager. Thanks again for choosing Extended Stay Hotels. We hope to see you again soon. 

Anonymous's profile image
Anonymous 
8 years ago
Anonymous's profile image
Anonymous 
8 years ago

accommodations were satisfactory, continental breakfast was "oversold" (plastic wrapped granola bars and moonpies do not mean continental breakfast to me). no dining area. 

Business response:

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our breakfast options did not please. In response to your feedback, I am going to forward your concerns to upper management. I really appreciate you bringing this to our attention. 

Anonymous's profile image
Anonymous 
8 years ago

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.