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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Good quality low cost hotel in south Lubbock I stayed in a single queen room. The room was well appointed. The kitchen (which I did not use) has a stove, frig, and uwave. But it is bare; there are no pots/pans/dishes/silverware. There are two small desks. I was pleased with the room. The free breakfast is simply instant oatmeal and some muffins. There is no dining area; I suppose you can eat in your room; I took it with me.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was enjoyable and that you liked the good value we offer. We would like to inform you that, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure serving you, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
I just came visited one day for dr appt Yes it was good to stay st Extened Stay America hotel & good place area thanks
Business response:
Ann, thank you for being our guest at Extended Stay America. We are glad to know you loved our clean environment and were impressed with the convenience of our location. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
Business response:
Michael, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
This hotel seemed older and run down and outfitted with cheap furnishings and constructed of cheap materials. The "breakfast" was the barest minimum; packaged muffins and instant oatmeal packets. They didn't have a king room available when we arrived, which was what we reserved, but they did give us a free night's stay at another date. I did like the lounge chair and the air conditioning was refreshing.
Business response:
We thank you for the review. Although, we are sorry we weren’t able to provide you with the room of your choice, we are happy our team made up for the inconvenience. We also apologize that our breakfast offerings were not to your liking. We appreciate your observations for our facilities and have taken a note of it. We hope you give us an opportunity again to serve you better in the future. Sincerely, General Manager
Stay was nice just prefer queen beds instead of full size...
Business response:
Todd, thank you for choosing Extended Stay America - Lubbock – Southwest. We are pleased you had an overall nice stay and enjoyed being with us. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
David, thanks for the four-star rating of your stay at Extended Stay America - Lubbock – Southwest. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, General Manager
Good /Bad My check in was tentative, even though I had confirmation. That was all worked out graciously. When I woke the next morning, I was covered in bites. They weren't bed bugs, I think a mosquito in my room? I won't chance it again!
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Business response:
Jessica, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America Lubbock - Southwest. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,241 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.