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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stay here often. Only wish ed they had cable tv, but the staff does everything to accommodate your needs.
Business response:
Thank you for sharing your experience. Please accept our apology on the lack of TV channels; however, we are pleased you were satisfied with the customer service from our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
The staff is always so accomadating and go out of their way to make you feel comfortable
Business response:
Thank you for sharing your experience with us. I am pleased to read the excellent customer service our staff presented to you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Basic, Roof & Bed Not impressed. Recently updated, but still needs more help.
Business response:
Thank you for your recent review of your stay. I was disheartened to read that you were disappointed with our property. Please accept our apologies. In response to your feedback, I am forwarding your comments to the proper department. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Convenient home away from home They really try to make it feel like a "home away from home". The air conditioning/heating was great, bed was very comfortable. Even though they only clean the rooms every 7 days of your stay ( I only stayed 7 so I didn't get it) I could go to the front desk for new towels every day, more dish soap, anything. It was also very close to the mall and tons of restaurants, a WalMart and Target.
Business response:
We appreciate you taking the time to share your experience. I am pleased to see you were provided with accommodations you found suitable such as your bed and the service you received. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Comfort Good stay thanks
Business response:
Thank you for taking the time to share your experience. It is good to know you had a nice, comfortable stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Convenient hotel Room is a little old, overall nice place.
Business response:
Thank you for taking the time to share your experience. It is great to see you enjoyed your stay and the convenience, even though you felt the room was a little dated. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Good place to stay Hotel was nice. Comfortable bed. Only one face cloth and one hand towel in room when we arrived but front desk was most accommodating to bring what we needed. Would stay here again.
Nice and clean. I think we were given a handicap room, because it was extra long and roomy. However, it was nice with a kitchenette with a microwave a full size refrigerator. Breakfast was very simply, packaged muffins and granola bars. It could have had a better variety.
Business response:
Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with your room although it was a handicap room. I apologize that our breakfast left much to be desired, I will review this with my District Manager. Thanks again for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.