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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good /Bad My check in was tentative, even though I had confirmation. That was all worked out graciously. When I woke the next morning, I was covered in bites. They weren't bed bugs, I think a mosquito in my room? I won't chance it again!
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Business response:
Jessica, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America Lubbock - Southwest. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, General Manager
Just run down.
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
not too bad for the price staff was super friendly, no issues at all
Business response:
Thank you for sharing your positive feedback about Extended Stay America - Lubbock - Southwest. We are glad to know you were impressed not only with our courteous associates but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
The stay was overall good. The gentleman that checked us in told us our room number pretty loudly with other customers in the room. Most hotels will just write it on the card. The room was nice, but the floors were a little sticky.
Business response:
Thank you for choosing Extended Stay America - Lubbock - Southwest for your stay. We are glad that you liked your room, but we are sorry that you were unhappy with our front-desk service. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for sharing your experience. We are happy your overall visit was a pleasant one. However, we’re sorry for not living up to your expectations and regret the inconvenience caused. We hope the positive aspects of your visit will bring you back to our hotel again soon. Sincerely, General Manager
Won't stay there again The room could have been alittle more fresh. We ran out of clean towels and toilet paper The size of the room was great But I don't think we'll stay there again
Business response:
Thank you for being our guest at Extended Stay America - Lubbock - Southwest. We are happy to know you had a pleasant stay. However, I am sorry for the cleanliness issue you experienced and have taken a note of the same. Please know, fresh linens and towels along with any toiletries are always available at the front desk and are always complimentary. We hope you will consider staying with us again as we would love to provide you with an excellent experience. Sincerely, General Manager
Business trip It's a great place to stay for the price and location. I was there on business & its a prime location with a lot restaurants near by to choose from. The only issue was a weird odor throughout the hallway on the 3rd floor. Other than that is was relaxing. ☆☆☆☆ 1/2
Business response:
Gabriel, thank you for choosing to stay at Extended Stay America - Lubbock - Southwest and for sharing your feedback. We are glad to know our location was convenient for your needs and that you liked the value we offer. We appreciate your observation and hope to be your hotel of choice whenever you are in this area. Sincerely, General Manager
Business response:
Luther, thank you for sharing your terrific rating regarding your stay at Extended Stay America - Lubbock - Southwest. We are delighted you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.