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Extended Stay America - Lubbock - Southwest
- Hotels
- Lubbock, TX
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4802 S. Loop 289, Lubbock, TX, 79414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel experience Great staff good recommendations from staff on local restaurants, martha the evening was corteuos and friendly
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well assisted by our staff and that your overall experience at our hotel was to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Affordable, decent room. Great room at a grey price. Definitely glad we requested a room away from the Loop. Much quieter here than our previous stay in the front of the hotel.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were well accommodate with excellent customer service and affordable rates for your room. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Easy check in very helpful
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so excited to hear that you enjoyed your stay and that you had a seamless check in. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Breakfast is lacking
Business response:
Thank you for sharing your experience. with us. Please accept our apologies that our grab-and-go breakfast did not meet your expectations. Still, we are glad you had a pleasant stay at our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Loved the room and price was great. Only thing that can be improved in is the internet connection. Hard to stream video due to the lag and slowness. Also would help to get more channel options. Head to find something to watch with so few channels.
Great Stay I had a problem with my heater/ac unit "didn't work at all" called front desk apologized right away and requested a room change , I said no thank you it was late when I arrived just wanted to go to bed ,so they have me a free night stay voucher for a free night stay . I was very happy with that and customer service was excellent, over all great hotel and clean for a great price.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you were well accommodated by our staff with excellent customer service when you had an issue with your A/C unit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Windows did not block out road noise at night. Free WIFI was slow.
Business response:
I appreciate you bringing your experience to our attention. Please accept our apologies that the noise from the highway was unpleasant and that the WiFi did not meet your expectations. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Clean friendly convenient Husband had day surgery, and had to stay over. Nick and Feticia were so great. Got us into the room early so he could rest. Close to restaurants and Mall. Great set and so friendly and comfortable. GREAT coffee too.
Business response:
We appreciate you taking the time to share your experience and for choosing to stay with us. I am proud of our staff for accommodating you and your husband so well. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice and great service. Bathtub had not been clean in awhile.
Business response:
Thank you for taking the time to share your experience. I am glad you were pleased with our service, yet disappointed that your bathtub should have been cleaner, which has been addressed with our housekeeping staff. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Lubbock - Southwest
How is Extended Stay America - Lubbock - Southwest rated?
Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 566 reviews.
When is Extended Stay America - Lubbock - Southwest open?
Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.