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Extended Stay America - Lubbock - Southwest

3.0
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.01,273 reviews
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Mari's profile image
Mari 
7 years ago

After the room had a terrible odor the front desk receptionist was very attentive in to getting us another room. 

Business response:

Mari, thank you for staying at Extended Stay America. We are delighted to know you had a comfortable stay and that the service offered by our staff was satisfactory for your needs. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management 

Ralyn's profile image
Ralyn 
7 years ago

Worth the money for sure Great deal for the price; easy freeway acces and close to a lot of good restaurants. Hotel is well maintained and it fit our needs just fine. 

Business response:

Ralyn, thank you for the glowing review of Extended Stay America. We are glad to know you were impressed with our location close to many attractions and liked our well-maintained property. Thanks again for recommending us as a great value for money, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Jennifer's profile image
Jennifer 
7 years ago

Business response:

Jennifer, thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management 

awall's profile image
awall 
7 years ago

Its was a great comftabpe place and would let my friends and family k ow about it and its nice people are nice 

Business response:

Awall, thank you for staying with us and for sharing your wonderful feedback. We are thrilled to read you received an excellent service from our staff and that you had an enjoyable stay. Thanks for recommending Extended Stay America, and we would love to host you again soon when in the area. Sincerely, Hotel Management 

Sara's profile image
Sara 
8 years ago

Business response:

Sara, thank you for the wonderful review. We are thrilled to know you enjoyed every aspect of your stay with us at Extended Stay America. On behalf of everyone here, we invite you to visit us again the next time you are in this area. Sincerely, Hotel management 

Margaret's profile image
Margaret 
8 years ago

Business response:

Margaret, thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon when in the area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
8 years ago

Extremely good value for the price. The staff is very friendly and helpful. The rooms are spacious. The only down side is it has tight and limited parking for trucks. 

Business response:

Thank you for reviewing your stay at Extended Stay America and for the wonderful feedback. We are delighted to know you were impressed with your spacious room and that we met almost all of your expectations along with the value we offer. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

nicole's profile image
nicole 
8 years ago

Business response:

Nicole, thank you for staying at Extended Stay America and for the wonderful rating. We are glad to know you had an enjoyable stay with us and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Ashley's profile image
Ashley 
8 years ago

Overbooked I didn’t end up staying, they overbook my room, so I had to find other accommodations. 

Business response:

Ashley, thank you for your review. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration, as our rooms were full to capacity. We are terribly sorry for this inconvenience and hope you will consider us again. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 3 star rating with 1,273 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.