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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mrs merry Miss Michelle is the best service Clerks at a hotel I ever ran across they both go beyond a duties they help the guest feel comfortable at they stay there and all the staff are nice and friendly
Business response:
Jerimi, thank you for the 10-star review of Extended Stay America. We are very happy to know you had an excellent stay and that our courteous associates left a remarkable impression by delivering you exemplary service. Your compliments are shared with Merry and Michelle. Thank you once again for stopping by, and we look forward to seeing you again soon. Sincerely, Hotel Management
Comfy Stay The room was clean and the service was nice. The room had everything that it stated it would. Would definitely stay again!
Business response:
Thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Management
great great
Business response:
Calvin, thank you for confirming your stay at Extended Stay America was a great one. We are happy reading you left without any complaint and that our offerings were to your satisfaction. Reviews such as yours mean a lot! Thank you once more, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Roaches It was a roaches in my room. That is why I didn't have a good stay.
Business response:
Shaquana, thank you for your stay with us and for taking the time to post your review.We sincerely apologize for the housekeeping issues you experienced and regret that it damper your stay. We have procedures in place, so these types of situations do not occur. Regrettably, we failed during this process, and for that, we are sorry. We can do better, andwe hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
CLEAN THE ROOMS A LITTLE BETTER MY STAY@ EXTENDED STAY WAS GOOD UNTIL WE SAW A ROACH LATE THAT NIGHT THAT WAS NOT COOL@ WE HAD OUR CHILDREN. FOR THE PRICE WE PAID
Business response:
Tiffany, thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Upon arriving i paid for a king suite with a pullout couch. We got to the room to realize, there was no couch. We had to move rooms, where we found a roach in the bathroom, and the bathtub didn't have a stopper. Which is crucial while staying with two small children. There was a prostitute walking around outside. But overall it was quiet. And the desk clerk was nice and very helpful.
Business response:
Dear Kiki, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Staff was very friendly. The young lady that checked us in was very helpful and pleasant. I saw 1 roach but that wasn’t gonna kill me and the bathroom door handle was broken off on the outside of the door. Will I stay again, yes.
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are glad you had a pleasant stay and that you were impressed with the service provided by our front desk team. Your feedback for the housekeeping and maintenance issues are discussed with the appropriate team for review and action. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.