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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very good experience
Business response:
Randy, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
The room was non-smoking but smelled like cigarettes. I liked the staff friendliness. I think more towels and pillows should be given. Plus one of the pillows was deformed and uncomfortable. When we arrived to the room the central air was set to heat at 88. Easy fix but dang it was hot.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us that our offerings were to your satisfaction. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Your constructive feedback is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
I liked that the room was clean and a small kitchen was included in the room, great room for the price. Staff was very friendly as well.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks once more for the great review. Please come and see us again soon. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Smelled like weed in the hallway. Door let in a lot of light
Business response:
Dear Guest, Thank you for being our guest and for sharing your feedback. I apologize for the smell of smoke and the other concerns you mentioned in your review that you experienced on your stay. We work hard to provide a clean and comfortable environment, and I am sorry these concerns compromised your experience. We will follow up with our tea to ensure we are doing everything possible to prevent this from reoccurring. We appreciate your candid feedback, and we hope to welcome you back in the future. Sincerely, Hotel Managem... read more
Will revisit again Had a good stay
Business response:
James, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
check in lady didn't feel like she wanted to help anyone. the snacks machine failed to drop the snacks. there was construction going on while i stayed there.
Business response:
Thank you for providing your feedback. We apologize for the rude behavior of one of our associate and that your stay was impacted by the on-going construction. Your feedback will help us deliver better service going ahead. We hope you’ll give us a chance to host you again in the future. Sincerely, Hotel Management
Business response:
Belita, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.