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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good and nice! Clean and nice for a quick stop to sleep and fuel up. No coffee ready at 9am and breakfast is up at 9:30:((. Over all good place nice employees but not respondsive enough to empty breakfast!!!
Business response:
Thank you being our guest at Extended Stay America - Memphis - Airport. We are glad you overall had a satisfactory stay with us. With that said, we are sorry for the inconvenience you experienced during your visit. We appreciate your feedback as it will us help us to improve our service delivery. We hope to have the opportunity to welcome you back again. Sincerely, General Manager
Business response:
Toronda, thank you for staying at Extended Stay America -Memphis - Airport. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Nice hotel for business stay One can tell, from simply walking in the front door, that this hotel is a little dated. The staff will get you what you need, but at their own pace. The room was both clean and comfortable. The lobby, elevators and hallways could use a little work. Overall positive experience here!
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, we are sorry that you didn't experience our staff at its best and regret the inconvenience it caused. I have shared your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Hotel needs to be upgraded for the high price. Staff member Tia was awesome. Hotel is not worth the money that they charge. The furniture, towels, linens everything was old had stains. I was happy that I brought my own towels and linen from home. I drove 5 hours to get there.
Business response:
Thank you for choosing to stay with us. We are glad you liked the service you received from Tia. However, we are sorry for the issues you experienced and the inconvenience they caused. We also appreciate your feedback in regards to updating and will share it with my future enhancement team in an effort to improve our facilities moving forward. We hope you will consider giving us another chance so that we can serve you much better. Sincerely, General Manager
Great room, good price Nice room, very clean but it is close to the highway so it is can be loud. Some of the guests can be loud throughout the hallway as well. Overall it is a great place to stay.
Business response:
Thank you for being our guest at Extended Stay America - Memphis - Airport. We are happy to read you liked the cleanliness of your room and found us to be a good value. We appreciate your great feedback and hope to have you as our guest again. Sincerely, General Manager
Best hotel ive stayed in for years! This was a pleasant surprise. I really enjoed my stay i will for SURE go back.
Business response:
Lilly, thank you for selecting Extended Stay America - Memphis - Airport for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. We look forward to seeing you again in the future! Sincerely, General Manager
Awesome staff It was awesome.i rest .But next time I visit.im going to view.a little more.
Business response:
Thank you for being our guest at Extended Stay America - Memphis - Airport. We are delighted to know you were comfortable here and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
More security perhaps Items were stolen from my car. There was a young guy sitting on the curb across the street for a couple of days. Not sure why know one asked him to move .
Business response:
Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, General Manager
did not clean room every day Unless you stay for more than two days, they don't clean your room. That would not be a big deal, but the toilet was yucky when we arrived.
Business response:
Yoki, thank you for being our guest. Although we're delighted your visit was mostly positive, we are sorry you were unhappy with our cleaning services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimum intrusion, we are happy to offer this service to you at a minimal fee. If we did not communicate this properly at check-in, please accept our apologies. We hope you will consider staying with us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.