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Extended Stay America - Memphis - Airport

3.1
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Location details

2541 Corporate Ave. E., Memphis, TN, 38132, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.12,851 reviews
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jom's profile image
jom 
7 years ago

Close to airport and free parking Checked in about 4:30 no towels at 8:20 Still waiting 

Business response:

Jom, thanks for sharing your feedback and sorry for the inconvenience you experienced. We want you to have a pleasant stay with us, so please do let us know at the front desk if there is anything we can do to make your visit even better. Sincerely, Hotel Management 

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Victoria 
7 years ago

Very nice staff Affordable for a quick stay outside of hotel was was not clean 

Business response:

Victoria, thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked the service offered by our staff and that you found us to be a great value. It was a pleasure having you as our guest, and we would love to welcome you back soon. Sincerely, Hotel Management 

Vince's profile image
Vince 
7 years ago

Great location to overall Memphis, business-road c Stay America facilities can varybso much in security & cleanliness...this us one of the better Stay Americas 

Business response:

Vince, thanks for choosing Extended Stay America for your visit to our city. We are delighted to know you had a comfortable stay with us and liked our convenient location as it was perfect for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Kenna 
7 years ago

Awesome No complaints. Everything was superb! What more can I say. 

Business response:

Thank you for being our guest at Extended Stay America. We are thrilled to know you were comfortable here and were impressed with all the aspects of our hotel. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, Hotel Management 

bc's profile image
bc 
7 years ago

Memphis Is good for s quick stay close by the airport. Most of the areas smell like cigarette. 

Business response:

Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. That being said, we never want to disappoint, so we are genuinely sorry for the odor issue you experienced. We appreciate you bringing this to our attention and we will ensure this does not happen again. Thanks for choosing us, and we hope you will consider returning the next time you are in the area. Sincerely, Hotel Management 

randy's profile image
randy 
7 years ago

Staff is amazing 

Business response:

Randy, thank you for choosing Extended Stay America as your accommodation. We are happy you had a wonderful experience during your stay, and your feedback will be shared with our team to let them know their efforts are noticed and appreciated. Your kind comments let us know that we are achieving our goal of service excellence. We hope to welcome you back very soon. Sincerely, Hotel Management 

jim's profile image
jim 
7 years ago

The motel was clean and the beds were comfortable 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management 

Matt's profile image
Matt 
7 years ago

Value hotel with above average room amenities Great value in terms of price to room amenities. However, cleaning and replenishment services are scaled back in response to lower cost. Front desk staff was very warm, welcoming, and helpful. However, we came back after being out a majority of the day to find our hotel room door ajar. Nothing seemed to be missing however the closet curtain was open which we left closed. After calling the front desk, we were initially told that none of the hotel staff had been in our room and the... read more

Business response:

Matt, thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. We appreciate you letting us know how we can improve as well as what we are doing right. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Only 1 handicap parking space and towels were dingy, hard and not very clean they even provided “blue” towels. Whoever heard of that!!!!!! 

Business response:

Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the cleanliness issues you had while being here and regret the inconvenience it caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Airport

How is Extended Stay America - Memphis - Airport rated?

Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,851 reviews. 

When is Extended Stay America - Memphis - Airport open?

Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.