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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay Away Check in took about 45 minutes due to the front desk attendant working on the laundry room and then waiting on people who were behind me because she knew them and not acknowledging that I was there. The non smoking room smelled like smoke and there was bugs in the room and in the shower. Would never stay here again!
Preisleistung ok Das Zimmer riecht muffelig der Boden ist klebrig die Küche zweckmässig, das Hotel liegt nicht allzu weit weg von Graceland und Autobahnauffahrten entfernt
Business response:
Pia, thank you for sharing your evaluation with our future travelers. We are delighted to know you liked our convenient location close to Graceland and other places. We are sorry for the cleanliness issue in your room, and your concern regarding cleanliness is shared with the housekeeping team for review and action. We hope this inconvenience will not deter you from choosing Extended Stay America again in the future. Sincerely, Hotel Management
Terrible Conditions The experience for one night was awful and unacceptable for a star hotel, The light in the room was filthy, when you turn on the light you could see it. There was roaches in the bathroom and on our bed, we got up and check out of this room. The carpet had big spot that people had waste drinks on the floor. I know all Extended Stays are not like this, put this one is unacceptable.
Business response:
Lorine, thank you for sharing about your overnight stay with us. We are truly sorry for the cleanliness issues you encountered in your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your constructive feedback and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.