Extended Stay America - Memphis - Airport

Business response:

Kerstin, thank you for being our guest. We are pleased to read you had an overall good stay and liked our affordable rates, but we regret if any inconvenience was caused while being here. We appreciate you choosing us and hope to see you again in the future. Sincerely, General Manager 

Business response:

Thank you for sharing your feedback with us. We're glad to know you liked the service provided by our diligent team. However, we're sorry for the inconvenience you had due to the view from the room. If you would have shared your concern while you were with us, our front desk would have happily moved you to another room of your choice. Nevertheless, please be assured to have one on your next arrival! We hope to see you back in the future to serve you better. Sincerely, General Manager 

Business response:

Thank you for staying with us. We're glad to know our location was perfect for your needs and that you liked the service provided by some of our team members. However, we're sorry for the maintenance issue you came across. Your feedback will be shared with the respective team to ensure its remedial. We hope you will give us another chance to serve you better. Sincerely, General Manager 

Business response:

Bradley, thank you for sharing your nice feedback about Extended Stay America. We are glad to know you liked our well-kept property and the fully equipped kitchenette provided in your room. Thanks again for recognizing our great value, and we hope to be your hotel of choice whenever you are back in this area. Sincerely, General Manager 

Business response:

Jeffrey, thank you for including Extended Stay America in your travel plans. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. Thanks again for recognizing our affordable rates, and we hope to be your hotel of choice whenever you are back in this area. Sincerely, General Manager 

Business response:

Erin, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager 

Business response:

Richard, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America - Memphis – Airport. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Memphis - Airport for your stay. We are glad you enjoyed your time here and that you liked our peaceful property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Henrietta, thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Memphis - Airport and hope to see you again soon. Sincerely, General Manager