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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok place to stay I am a huge coffee person and the fact that the hotel took away the coffee at 9:30am was horrible. No reason they can’t leave coffee out alll day. The TV reception was horrible and only had 4 channels. At night when laying in bed people like to flip thru channels and the remote was sticky lol. The floor was sticky as well. However... staff was awesome
Business response:
Daniela, thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Short stay Only here for 2 nights. Room was good and staff very friendly and helpful
Business response:
Thank you for including Extended Stay America in your travel plans. We are delighted to read you enjoyed your comfortable room along with the excellent service delivered by our associates. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Business response:
Judy, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
It was okay I sign in at the hotel very nice young lady that book me. The hotel. It self needs a make over and it's in a dangerous location kids playing all in the hall way carpet in the room stain need new sheets and towels to many ghetto people's in there room had a bad smell to it
Business response:
Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Nice hotel close to the airport The hotel staff was very personable and everything was clean
Business response:
Gwen, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. Reviews such as yours mean a lot! Thanks and We look forward to welcoming you back. Sincerely, Hotel Management
Business response:
Wow - Justin, thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Nice Room was very clean and excellent service...Very Quiet area...would recommend the hotel again
Business response:
Jeremy, thank you for sharing your kind review of Extended Stay America. We are delighted to read you enjoyed your spotless room along with the excellent service delivered by our associates. We appreciate your recommendation and look forward to welcoming you back soon. Sincerely, General Manager
One night stay The guest attendant was very polite and pleasant. The hotel is only 5 mins from airport which was terrific. The only problem I had with this hotel this time was the cleasniess of my bathroom. It should have been cleaned correctly. I always look at the bottom of the toilet and around the basin of the sink to see to se how clean a room is. Both places were not cleaned which left me thinking what else was have done in this room so I slept on top of two dry bathroom towels in the bed . Your guest should not have t... read more
Business response:
Thank you for taking the time to share your feedback. Although you liked our convenient location, I am sorry for the cleanliness issues you experienced in your room. This is certainly not acceptable, so I am personally reviewing your concerns with my housekeeping team to ensure this does not happen again. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Business response:
Markita, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.