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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room needs minor updates and fixes to receive a higher rating.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your honesty and understand that room updates are essential for an improved experience. Our team is continually working on maintenance and improvements, and your input helps us prioritize necessary upgrades. We hope to welcome you back in the future and provide a more refined and comfortable stay. Sincerely, Hotel Management
Wonder staff Craig Mya and Eric
I LOVED THIS EXTENDED STAY. ILL BE BACK
Business response:
Dear Kandice, It's wonderful to hear you had such a great experience at Extended Stay America! Your enthusiasm is truly appreciated, and we look forward to welcoming you back for another fantastic stay.Sincerely,Hotel Management
This was a breezy choice for our overnight stop in Memphis. The location and parking were super convenient, the surrounding area was perfect for walking our dogs, and Ashley made check-in and check out super smooth and sweet.
Shooting. Vagrants, people sitting at every exit. Not breakfast. I’m diabetic and I booked because breakfast was offered. No restaurant near to walk too. Had to uber or Lyft bec add use vending machine broke.
Business response:
Dear Marla,We sincerely apologize for the concerns you experienced during your stay. Your safety and comfort are our top priorities, and we regret that you felt uneasy. We also understand how frustrating it must have been to expect breakfast and not have nearby dining options available. Your feedback is valuable, and we will work on improving our services and amenities. We truly appreciate your stay and hope to provide a much better experience in the future.Sincerely,Hotel Management
Shady individual going around looking in car windows
Business response:
Dear Robert, Thank you for taking the time to review your stay at Extended Stay America. We are pleased you had a pleasant stay overall. We strive to provide everything you need for a relaxing stay, and we regret to hear you encountered some challenges in our surroundings. However, we do hope that this does not affect your time with us. We appreciate you bringing this concern to our attention. It was a pleasure having you as our guest, and we look forward to another opportunity to host you; we wish you all the best with your... read more
Very nice guest the rooms where nice and spacious
actually think that the state could be better than the staff were very nonchalant and didn't do didn't want to work the TVs was out of service the air did not blow heat and the water did not get hot
Business response:
Dear Shannon,We sincerely apologize for the issues you experienced during your stay. Providing attentive service and well-functioning amenities is our priority, and it is disappointing to hear that we fell short. Your concerns regarding staff responsiveness, TV service, heating, and hot water have been noted, and we will address them with our team to ensure improvements. We appreciate your feedback, as it helps us enhance our guest experience. We hope for the opportunity to provide you with a much-improved experience in the ... read more
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 3.1 star rating with 2,980 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.