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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
IN A WORD: Comfortable. PROS: Well maintained and clean, friendly staff, plenty of easy parking even late at night. Elevators for those of us who avoid stairs. Nice kitchenette, nice shower. CONS: Hallway and elevators smelled like stale smoke, and had MJ and cigarette smoke seep into my room on a daily bases despite being non smoking. Bed could have used flipped/rotated, or better yet replaced, but was comfortable enough.
Business response:
Thank you for your review. We appreciate your comments about our refreshing suites, friendly staff, and well-equipped kitchen. However, we apologize for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Tina's Stay
Business response:
Tina, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great quiet visit
Business response:
Fennessee, thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know you had a pleasant experience. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Best by far The room is equipped with much more than others
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are so glad you enjoyed your suite living with lots of room to relax, and many extras that make traveling easy. Thank you once more for the great review. We look forward to your next visit. Sincerely, Hotel Management
During the pandemic it was still very beautiful to even get to have this experience I want to come back and they offered me a free night but I think I missed it for my birthday last year maybe I can get that back but they are wonderful wonderful and clean and respectful folks love love love
Business response:
Thank you for your review of Extended Stay America. We are glad to know you had a good time with us and that you were impressed with our courteous associates and well-kept property. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,180 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.