Extended Stay America - Memphis - Germantown

Anonymous 

on Expedia

4 years ago

Great but I feel once you reserve a room it should be locked in regardless who gets there first….they should also offer late check in through the phone. I got off work late and once I got to the room I was told I almost didn’t get my room that I reserved a week in advance, it’s first come first serve. So they say! 

Anonymous 

on Expedia

4 years ago

Good price but room bathrooms are horrible. Honestly worst extended stay i ever visited. 

Anonymous 

on Expedia

4 years ago

The only negative was that there was no luggage trolley to help get bags to the room. 

Anonymous 

on Expedia

4 years ago

Great location, easy access to where I wanted to go! Facility clean and staff very attentive. 

Anonymous 

on Expedia

4 years ago

Things were older and bare minimum. There were no amenities other than minimal cable and basic WiFi. They do not clean your room until you check out. You have to bring your dirty items to the front desk and they will give you new things. The most disappointing part to me was that I was injured in my room due to the fault of their facilities. I reported it orally and in writing and was never acknowledged.