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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was nasty
Business response:
Donnisha, thank you for being our guest. We are sorry for the cleanliness issue you experienced and regret the inconvenience it caused. Your concerns will be shared with our housekeeping team to ensure a better experience going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Get what you pay for Musty room, large stains on carpet, kitchenette not stocked at all, outdated. pans scratched and poor quality when I did have supplies made available. You get what you pay for
It felt homey to me. My niece and nephew visited me there and it felt cozy
Business response:
Thank you for staying with us and making Extended Stay America your home away from home. We are happy you enjoyed your comfortable stay at our hotel. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Good place to stay I will stay hear again very friendly staff
Business response:
Chell, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was okay I love that it was buy everything
Business response:
Bryanna, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff was so sweet and the older lady that cleaned was a gentle soul. Everything went great. Thank you extended stay and Orbitz for recommending this hotel. It was so close to everything we did.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and liked our ideal location. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
the staff were so friendly. The breakfast selection was limited.
Business response:
Thank you for being our guest at Extended Stay America. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one. We will make a note of your feedback as we plan any changes to our breakfast. Thank you once more for choosing to stay with us, and we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
The location was great but they are need of some updates
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your comments. We are sorry we missed meeting some of your expectations, and we can understand your disappointment. We hope other than this, your experience was a pleasant one and that you will come again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,229 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.