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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The plumbing was bad..The bathroom sink and showers didn't drain..Decent for the price and area
Business response:
Fatima, thank you for your review. We are glad you liked our convenient location and found us to be a great value. However, we are sorry for the maintenance issue you encountered in the bathroom of your suite. Your concerns will be shared with the appropriate team to fix it immediately. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Will come back. Good experience 👍
Business response:
Ronnie, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
CLEAN SAFE PLACE TO STAY GOOD CHOICE IF YOU JUST WANT A CLEAN SAFE PLACE TO SLEEP. ROOM WAS SMALL BUT CLEAN. WE DIDN'T EXPECT A SPACIOUS SUITE. WOULD STAY AGAIN IF IN THE AREA.
Business response:
Nancy, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our well-kept property. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok. The location was perfect.
Business response:
Thank you for the perfect rating. We are happy you had a wonderful time at Extended Stay America. We are also glad you liked our excellent location. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Room was nice and clean..
Business response:
Ronnie, thank you for rating your stay at Extended Stay America, a ten-star. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too which made your stay a home-like one. It was a pleasure to have you as a guest, and we look forward to the opportunity of welcoming you soon. Sincerely, Hotel Management
No good wifi service....hot water is limited...pets allowed with an enormous fee...wouldn't recommend this hotel for extended stay
Business response:
Ramona, thank you for the feedback. We are sorry our hotel did not meet your expectations and regret your visit was not a great one. We appreciate your comments about the internet connectivity and hot water as we will share it with the appropriate teams. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,180 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.