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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice and clean..
Business response:
Ronnie, thank you for rating your stay at Extended Stay America, a ten-star. A comfortable room always makes for a great impression, and we are delighted to know you enjoyed the comfort of your room too which made your stay a home-like one. It was a pleasure to have you as a guest, and we look forward to the opportunity of welcoming you soon. Sincerely, Hotel Management
No good wifi service....hot water is limited...pets allowed with an enormous fee...wouldn't recommend this hotel for extended stay
Business response:
Ramona, thank you for the feedback. We are sorry our hotel did not meet your expectations and regret your visit was not a great one. We appreciate your comments about the internet connectivity and hot water as we will share it with the appropriate teams. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Great staff and safe location for business .......many shops near by.
Business response:
Thank you for staying with us and leaving a review of your experience. It is a pleasure to know you liked not only our courteous associates but also our convenient location, which made your stay worthwhile. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Everything was fine no complaints the outside had trash in the parking lot other than that it was ok
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
The room gave off a weird feeling. The bathroom tub was nasty. We wore shower shoes though. But the staff was amazing!!!... very warming and inviting!!
Business response:
Thank you for sharing your detailed evaluation regarding your stay. We are glad you were impressed with the service you received from our guest team and that you had an overall satisfactory stay. However, we apologize for the inconvenience you had in your room. Your feedback is shared with our housekeeping team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The front staff member was very personable. I made a mistake with my reservation check out date, and all my things were left in order in which I left them. The same staff member helped me "check-in" again for the extra night's stay without any hassle. We had enough towels. Did not require dishes or pots/pans. This is my second stay here. For the cost, it is fine.
Business response:
Thank you for returning to Extended Stay America. We are delighted to know one of our associates help you with extending your stay and resolve the issue you had to your satisfaction and that you were pleased with our affordable rates. It is a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,230 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.