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Extended Stay America - Memphis - Germantown

4.2
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6500 Poplar Ave., Memphis, TN, 38119, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,231 reviews
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Brittany's profile image
Brittany 
6 years ago

Business response:

Brittany, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Review The first room they gave me on the second floor smelled like smoke along with the whole second floor. The second room they gave along with the whole third floor smelled like that cover up scent that smells awful. They have no ice machines and there is no ice in their room freezers. There is no front desk attendant after 11pm. I wouldn't stay here or any of their places again. I stayed at one a long time ago in St. Peters and I wasn't impressed then either. 

Business response:

Thank you for taking the time for reviewing your stay with us. We are happy you had an overall nice experience an that you liked the value we offer. However, we are sorry for the cleanliness issues you had while here. Your feedback has been shared with the housekeeping team so that they can be more diligent about their work. We hope to have the pleasure of hosting you back soon. Sincerely, Hotel Management 

Demetrius's profile image
Demetrius 
7 years ago

Will be returning Love it cool manager good food in the area 

Business response:

Demetrius, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you loved our courteous service. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Payten's profile image
Payten 
7 years ago

Clean and courteous This hotel was very nice and in a great location I really enjoyed my stay here The only thing I would change is the bed, I would make them softer Other than that it was a great weekend stay 

Business response:

Payten, thank you for choosing Extended Stay America for your weekend getaway. We are glad to read you liked our convenient location and courteous service. We value your feedback as it will help us improve our guest experience moving forward. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Cristina 
7 years ago

It was wonderful stay 

Business response:

Cristina, thank you for sharing your wonderful review of staying at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Mikel's profile image
7 years ago

Nice hotel. The door handle on room 206 is a little loose so you have to swipe a couple times but other than that best room out of the rooms i have gotten form hotels around there 

Business response:

Mikel, thanks for your gracious review of Extended Stay America. We are delighted to know you liked the spaciousness of your well-appointed room and that our facilities were to your satisfaction. However, we apologize for the maintenance issue and your feedback is shared with the concerned team to review and action. It was a pleasure serving you, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Nice hotel ! Friendly staff , Services are very prompt , and the rooms are very neat anx comfortable. They are also veryyy spacious ! 

Business response:

Thank you for writing such a lovely review of Extended Stay America. We take pride in providing friendly service and homelike comforts for an enjoyable stay, and we are glad we succeeded! We hope to have the pleasure of hosting you again in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Good location near restaurant. And nice cherry tree. Thank you very much. 

Business response:

Thank you for taking the time to review your stay. We are glad that you were pleased with our location within walking distance of so many restaurants. We appreciate your kind review and hope to welcome you back for a more enjoyable experience. Sincerely, Hotel Management 

Anita's profile image
7 years ago

Good price Good price good location nice employees comfortable rooms 

Business response:

Anita, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown

How is Extended Stay America - Memphis - Germantown rated?

Extended Stay America - Memphis - Germantown has a 4.2 star rating with 1,231 reviews. 

When is Extended Stay America - Memphis - Germantown open?

Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.