Extended Stay America - Memphis - Germantown

Business response:

Dennis, thank you for sharing your positive feedback about Extended Stay America - Memphis - Germantown. We are glad to know you enjoyed your time with us and that our convenient location made it even more memorable. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Business response:

Thank you for sharing your complimentary rating. We appreciate you choosing Extended Stay America - Memphis - Germantown and look forward to hosting you again soon. Sincerely, General Manager 

Business response:

Johnnie, thank you for choosing Extended Stay America - Memphis – Germantown. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Kenya, thanks so much for the wonderful rating. I am thrilled that we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Memphis – Germantown. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Memphis – Germantown. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager 

Business response:

Janice, thank you for being our guest at Extended Stay America - Memphis – Germantown. We are delighted you choose us for your business trip and loved everything we offer, especially our affordable rates and the location. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Business response:

Larry, thank you for the feedback about your stay at our hotel. We are glad your overall experience was enjoyable and that you liked our location. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

We know how important it is to begin each day with a nutritious start, so all of our hotels offer a complimentary grab and go breakfast, we apologize it was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel and our brand, we hope to be... read more