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Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent staff. Friendly and courteous. In town for daughter's college graduation. Excellent stay!!! I visit Memphis frequently with pets and this was best hotel yet!!!
Business response:
Rick, it was a pleasure to read your fantastic review about Extended Stay America - Memphis - Germantown. We strive to provide our guests outstanding hospitality, and comfortable facilities, so your compliments serve as an encouragement to all of us. We hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
Weekend Rest In The hotel is in a very pleasant location. The staff was very good. Check in was great and other than a few minor things with the cleanliness and condition of some of the rooms detail everything was pretty good. I give it 7 out of 10 with 10 being Excellent.
Business response:
Teresa, thank you for taking the time to share your feedback about your stay with us. We are glad you loved our location and your overall visit. We will use your comments in an effort to improve our service and facilities going forward. We hope Extended Stay America - Memphis – Germantown will be your first choice every time you visit this area. Sincerely, General Manager
Close to shopping centers and restaurants Hotel staff were well accommodating . Comfortable beds. Great air conditioning. Could use better breakfast items.
Great amenities. I've stayed there several time already, and the ENTIRE staff is friendly and helpful. The clothes washing facilities are always clean.
Business response:
Thank you for writing a review. I am proud of our staff for making a positive impression through excellent customer service. They will be informed of the great job they are doing. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
No room at the inn! After getting into the airport super late (12:30am), I called orbitz and made a reservation. After I rented a car and got to the hotel at 1:30am, the desk clerk informed me that she didn't have my res, and the hotel had been sold out for hours. The only two rooms they had were being held for other people. Called Orbitz and after about an hour on the phone with someone whose English was difficult to understand (so now it's 2:30am), he told me that the hotel was, indeed, sold out, as was everything else in ... read more
My Stay Called to get towels and sheets for sofa bed, none were available and they didn't bring them up! Trash was under sofa bed! Made it there to check in and room wasn't ready!
Our employees have stayed here for over a month and the management and staff are great to work with. Very clean facility.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read our staff made a positive impression through excellent customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.3 star rating with 1,254 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.