Extended Stay America - Memphis - Germantown

Business response:

Johnnie, thank you for choosing Extended Stay America - Memphis – Germantown. We appreciate you giving us a fantastic score and are thrilled to know you enjoyed every aspect of your stay with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your rating. We are glad you had a pleasant stay overall, but apologize if we missed meeting all your expectations. We hope to see you again and have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager 

Business response:

Kenya, thanks so much for the wonderful rating. I am thrilled that we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Memphis – Germantown. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Memphis – Germantown. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager 

Business response:

Janice, thank you for being our guest at Extended Stay America - Memphis – Germantown. We are delighted you choose us for your business trip and loved everything we offer, especially our affordable rates and the location. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager 

Business response:

Larry, thank you for the feedback about your stay at our hotel. We are glad your overall experience was enjoyable and that you liked our location. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager 

Business response:

We know how important it is to begin each day with a nutritious start, so all of our hotels offer a complimentary grab and go breakfast, we apologize it was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is never our intention to mislead our guests so we apologize for your disappointment. Now that you are a bit more familiar with our hotel and our brand, we hope to be... read more

Business response:

Thank you for your positive review! We're pleased you stayed at Extended Stay America - Memphis - Germantown and even more pleased that you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, General Manager 

Business response:

Charles, it was our pleasure hosting you at Extended Stay America - Memphis - Germantown. We are delighted to know you not only enjoyed your well-appointed room but also found us to be a good value. Thanks for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager