Extended Stay America - Memphis - Germantown

Anonymous 

on Expedia

7 years ago

Helpful front desk staff! Good hotel. Comfortable bed. Hot shower. Clean linens. The bathroom and kitchen area are dated, but we'll kept. The service I experienced was top notch! There was an error with what Hotels.com sent the facility, and the desk attendant, Malik, was very knowledgeable and helpful in getting it resolved. And even though it was not an error of the hotel, and they had already gone above and beyond, they upgraded me to a king size bed at no charge. I will stay here again, simply because of the service. 

Anonymous 

on Expedia

7 years ago

Room was conveniently located and was moderately clean. Staff was very friendly. 

Debra 

on Expedia

7 years ago

Highly recommend Love this place. The people are always friendly and helpful. The location is great for us and we always have a cozy bed to come "home" to after an outing. 

Anonymous 

on Expedia

7 years ago

I enjoyed my stay! Very clean! I felt so comfortable there!! 

Anonymous 

on Expedia

8 years ago

MY STAY WAS WONDERFUL. BUT MY CHECK IN WENT WRONG, I BOOKED A SUITE AND THEY GAVE ME A REG. ROOM. BUT THEY ALSO GAVE ME MY MONEY BACK. THE YOUNG MAN AT THE FRONT DESK WAS VERY HELPFUL.