This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Germantown
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6500 Poplar Ave., Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was conveniently located and was moderately clean. Staff was very friendly.
Business response:
Thanks for being our guest. We are pleased you had a pleasant stay and liked your room along with our courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Highly recommend Love this place. The people are always friendly and helpful. The location is great for us and we always have a cozy bed to come "home" to after an outing.
Business response:
Debra, thank you for making Extended Stay America your home away from home and for recommending us. We are glad to know you loved our convenient location and that our comfy bed provided you good night’s sleep. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, General Manager
I enjoyed my stay! Very clean! I felt so comfortable there!!
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks again for your feedback, and we would love to welcome you back the next time you are in the area. Sincerely, General Manager
MY STAY WAS WONDERFUL. BUT MY CHECK IN WENT WRONG, I BOOKED A SUITE AND THEY GAVE ME A REG. ROOM. BUT THEY ALSO GAVE ME MY MONEY BACK. THE YOUNG MAN AT THE FRONT DESK WAS VERY HELPFUL.
Business response:
Thank you for sharing your kind comments about your experience at Extended Stay America. Having said that, we're very sorry for the mix up with your reservation and the inconvenience it caused. Nonetheless, I am glad our staff resolved the issue to your satisfaction. We will work harder so your next stay is outstanding in every way. Sincerely, General Manager
Business response:
David, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
Business response:
Bernice, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Memphis - Germantown
How is Extended Stay America - Memphis - Germantown rated?
Extended Stay America - Memphis - Germantown has a 4.3 star rating with 1,254 reviews.
When is Extended Stay America - Memphis - Germantown open?
Extended Stay America - Memphis - Germantown is open now. It will close tomorrow at 12:00 a.m.