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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was nice and clean
This was a top notch facility and fantastic customer service! The staff was outstanding especially the front desk young lady who was performing several tasks alone. Excellent job
Business response:
Dear Guest, We’re delighted that our team made such a positive impression, especially the front desk associate who ensured everything ran smoothly. At Extended Stay America, we take pride in providing attentive and dedicated service, even during busy times. Your kind words will certainly be shared with the team. We truly appreciate your feedback and look forward to welcoming you back again soon! Sincerely, Hotel Management
Great stay!!
Business response:
Dear Guest, At Extended Stay America, we’re so glad your visit was enjoyable and met your expectations. It means a lot to know you had a positive experience with us. We truly appreciate your kind feedback and look forward to welcoming you back again soon for another comfortable and pleasant visit. Sincerely, Hotel Management
Great amenities and friendly staff
Lady at the front desk was very nice and professional.
Business response:
Dear Guest, We’re so happy to hear that our front desk team made such a positive impression! It’s always wonderful when guests feel welcomed and well taken care of. At Extended Stay America, providing friendly and professional service is a top priority, and your feedback truly encourages our staff. Thank you for sharing your experience, and we look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
It was ok
Business response:
Dear Guest, Thank you for rating your visit with us. We are disappointed if you had any issues that kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Sincerely, Hotel Management
The floor had dirt and debris on the floor. The mirror behind the TV was dirty. Room needs some attention. We are not complainers. We were there for a surgery.
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 3.6 star rating with 2,117 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.