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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff was amazing! She checked the room herself and then walked me to the room so I could see if it was what I wanted before checking me in. Very friendly!
Business response:
Dear timothy, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your visit; that's what we like to see. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Staff was very friendly.
Business response:
Dear Tyrone,Thank you for your perfect rating! We are delighted to hear that you enjoyed the friendly service at Extended Stay America. It was our pleasure to host you, and we look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Excellent staff . Safe and quite.
The staff is very polite. And helpful
The staff was very nice
Business response:
Dear Kaumba,Thank you for your feedback. We are pleased to hear that you found our staff to be welcoming and kind. Providing excellent service is our priority, and it is rewarding to know that our team made a positive impression. However, we regret that your overall experience did not fully meet expectations. If there are any specific areas where we could improve, we would greatly appreciate your insights. We hope to have the opportunity to welcome you again and provide a more satisfying stay.Sincerely,Hotel Management
Excellent service staff is great
Business response:
Dear Stephon,Thank you for your wonderful review! We are delighted to hear that you had an excellent experience at Extended Stay America and that our staff made a positive impression. Providing great service is our top priority, and your kind words mean a lot to us. We look forward to welcoming you back for another fantastic stay!Sincerely,Hotel Management
Nicole was very helpful at check in
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,302 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.