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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,356 reviews
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Chad's profile image
2 months ago

The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements 

Business response:

Dear Chad,Thank you for your thoughtful feedback! We are glad you found the overall value and accommodations suitable. We appreciate you bringing the elevator issue to our attention and will address it promptly. We look forward to welcoming you back to Extended Stay America for an even smoother experience on your next visit.Sincerely,Hotel Management 

Tyrone's profile image
Tyrone 
2 months ago
Susanna's profile image
Susanna 
2 months ago

I thought at this point all hotels had grab bars for safety in tubs . They did not .the hotel is not bad , but needs updating. 

Emelio's profile image
Emelio 
3 months ago
Tyrone's profile image
Tyrone 
3 months ago

Staff really friendly. 

Business response:

Dear Tyrone, Thank you for your wonderful feedback! We are delighted to hear that our team’s friendliness made a positive impact on your stay at Extended Stay America. Providing a welcoming and comfortable experience is our top priority, and we truly appreciate your support. We look forward to hosting you again and making your next stay even better! Sincerely, Hotel Management 

James's profile image
3 months ago

Clean and friendly staff. Good stay for the money we had to pay. 

CHINEDU's profile image
CHINEDU 
3 months ago
Tyler's profile image
3 months ago
timothy's profile image
timothy 
3 months ago

Front desk staff was amazing! She checked the room herself and then walked me to the room so I could see if it was what I wanted before checking me in. Very friendly! 

Business response:

Dear timothy, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your visit; that's what we like to see. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management 

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,356 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.