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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. We're glad to hear that you found the beds comfortable. However, we apologize for the inconvenience regarding the grab-and-go breakfast being unavailable during the posted hours. We'll look into this issue and ensure that our breakfast service meets the advertised hours. Thank you for bringing this to our attention. Extended Stay America appreciates you being our guest and looks forward to welcoming you back! Sincerely,Hotel Management
I love staying here! Devorah makes it with the stay every time
The dang elevator needs to be maintained so it can be available the next time I check in for a week stay. Other than that the cost overall is suitable for the amenities and living arrangements
Business response:
Dear Chad,Thank you for your thoughtful feedback! We are glad you found the overall value and accommodations suitable. We appreciate you bringing the elevator issue to our attention and will address it promptly. We look forward to welcoming you back to Extended Stay America for an even smoother experience on your next visit.Sincerely,Hotel Management
I thought at this point all hotels had grab bars for safety in tubs . They did not .the hotel is not bad , but needs updating.
Staff really friendly.
Business response:
Dear Tyrone, Thank you for your wonderful feedback! We are delighted to hear that our team’s friendliness made a positive impact on your stay at Extended Stay America. Providing a welcoming and comfortable experience is our top priority, and we truly appreciate your support. We look forward to hosting you again and making your next stay even better! Sincerely, Hotel Management
Clean and friendly staff. Good stay for the money we had to pay.
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 3.6 star rating with 1,951 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.