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Extended Stay America - Memphis - Germantown West

4.4
  • Hotels
  • Memphis, TN

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

6325 North Quail Hollow Road, Memphis, TN, 38120, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.41,285 reviews
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Stephon's profile image
Stephon 
9 months ago

Great Excellent stay 

Yvette's profile image
Yvette 
9 months ago

Booked on expedia found at a great price reviews were great after searching hotels with awful reviews... was nice for a small get away clean kitchenette suite 

Business response:

Dear Yvette, We sincerely thank you for taking the time to write a review about your recent stay with us at Extended Stay America. We are delighted to hear that you enjoyed your comfortable suite, the fully equipped kitchen, and the friendly hospitality provided by our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It is always a pleasure to host you, and we hope to see you again soon.Sincere... read more

mark's profile image
9 months ago

Staff was nice. Place was a little bit dirty. Room was comfortable. It was charged an undisclosed fee for $17 and then told that it was an Expedia charge. Will be following up. Not the rate negotiated. 

Business response:

Dear Mark, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management 

Anonymous's profile image
Anonymous 
10 months ago

VERY friendly staff. Room needed better maintenance. 

Stephon's profile image
Stephon 
10 months ago

Great Excellent as always 

Business response:

Dear Stephon, Thank you for staying at Extended Stay America and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management 

Quintin's profile image
Quintin 
10 months ago
Laverne's profile image
Laverne 
10 months ago
Latasha L's profile image
Latasha L 
10 months ago

I would stay again 

Business response:

Dear Latasha L, We appreciate your feedback and are glad to hear you had a positive experience. Your satisfaction is important to us, and we're delighted to know you will stay again. We look forward to welcoming you back in the future for another enjoyable visit. Thank you for choosing us, and we hope to see you soon!Sincerely,Hotel Management 

Stephon's profile image
Stephon 
10 months ago

Excellent Excellent as always 

Frequently asked questions about Extended Stay America - Memphis - Germantown West

How is Extended Stay America - Memphis - Germantown West rated?

Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,285 reviews. 

When is Extended Stay America - Memphis - Germantown West open?

Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.