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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need some sitting arrangement for the guest in the lobby and keep the coffee available during day time.
Business response:
Dear Guest, Thank you for sharing your thoughts with us! We are glad you took the time to let us know how we can make the guest experience even better. Feedback like yours is incredibly valuable as we work to enhance the comfort and convenience of Extended Stay America. We appreciate you staying with us and hope to welcome you back again soon! Sincerely, Hotel Management
Great property
Business response:
Dear Guest,Thank you for sharing such a great compliment! We are thrilled to hear you enjoyed your experience and that the property made a positive impression on you. Everyone at Extended Stay America works hard to create a welcoming and comfortable environment, and feedback like yours means the world to us. We look forward to having you stay with us again whenever your travels bring you back this way!Sincerely,Hotel Management
Just OK older hotel-room was basic and clean. bed was comfortable. Phone, TV, and electrical outlet at desk did not work throughout stay-reported to front desk on arrival and work order was placed but no repairs occurred. very frustrating. free breakfast is coffee, packets of grits to make, choice of muffins and or granola bars-no hot food-located in a cabinet next to front door of hotel (not in a room, no seating-grab and go. air conditioner in room worked well, but extremely noisy. Kitchenette empty-requested supplies at d... read more
Business response:
Dear Guest,Thank you for sharing your thoughts. We are glad you found the room clean and the bed comfortable. However, we sincerely apologize for the issues you encountered during your stay, particularly with the in-room amenities and the response to your service request. We understand how frustrating this must have been, and we will ensure that these concerns are addressed promptly. Your feedback is invaluable, and we hope to welcome you back for a more seamless and enjoyable experience in the future. Thank you for allowing... read more
Great stay
Comfortable beds. Only complaint is the grab and go breakfast was unavailable during the hours posted.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay. We're glad to hear that you found the beds comfortable. However, we apologize for the inconvenience regarding the grab-and-go breakfast being unavailable during the posted hours. We'll look into this issue and ensure that our breakfast service meets the advertised hours. Thank you for bringing this to our attention. Extended Stay America appreciates you being our guest and looks forward to welcoming you back! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,358 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.