This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was satisfactory
Great people and service
Business response:
Dear Stephon,Thank you for your fantastic review! We are delighted to hear you enjoyed the excellent service and the hospitality of our team at Extended Stay America. We look forward to welcoming you back soon!Sincerely,Hotel Management
Really liked this property. Staff was very accommodating to my needs.
Business response:
Thank you, Antonette, for your kind words! We’re thrilled to hear that you had a positive experience and that our team was able to accommodate your needs. Your feedback means a lot to us, and we’ll be sure to share your comments with the staff. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management
The furniture in the room needs to be replaced. Very old and worn down looking
Business response:
Dear Tonia,Thank you for sharing your feedback. We regret that the condition of the furniture in your room did not meet your expectations. Ensuring a comfortable and well-maintained environment for our guests is a priority, and your comments will be shared with our management team to address these concerns. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Check in management very professional
Business response:
Dear Charles,Thank you for sharing your feedback. We are pleased to hear that you found the check-in process professional and efficient. We strive to provide excellent service from the moment our guests arrive, and your comments are appreciated. While we are glad to have met your expectations in this area, we are always looking for ways to improve other aspects of your stay. Should you have any additional suggestions or concerns, we would love to hear them. We hope to welcome you back in the future for an even better experie... read more
Been here several times very comfortable for the price
Business response:
Thank you, Chad, for your continued loyalty! We are thrilled to hear that Extended Stay America consistently provides you with a comfortable experience at a great value. We look forward to welcoming you back for more enjoyable stays in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.