This profile has been claimed by the business owner or representative.
Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location.. the place was okay but did not offer much other than a room.. some staff members seemed adamant about helping and others did not when you needed something
Business response:
Thank you for taking the time to review our hotel. We are happy to know you liked our great location and had a pleasant stay. Our goal is to provide friendly, responsive service; therefore, we are sorry that we fell short during your visit. We are working with the entire staff to make sure we do not repeat what you experienced. We hope you consider a return visit so we can make a much better impression. Sincerely, Hotel Management
Great front desk! Easy check in.Would go back again.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
The staff was polite. The air conditioners worked great. The water heats up good, too. Also, good coffee.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Ok for xsyay!bbbbbbvdrtjnfxffdghnow leavee alonejGdrhnnjjjgfdfnnj
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff and amenities and room service housekeeping
Business response:
Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to learn how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
They need to pay a bit more attention to detail with the cleaning .
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we regret you were unhappy with our cleanliness. We appreciate your suggestions and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.