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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Grab and Go breakfast items disappear fast. There should be a limit on the amount a customer receives.
Business response:
Thank you for being a guest at Extended Stay America. Your rating is appreciated as it indicates we met your expectstions for a comfortable and great stay. However, we regret the inconvenience you had during the breakfast hours. It was a pleasure serving you, and we hope to see you soon. Sincerely, Hotel Management
Nice environment, quiet and clean rooms! Double rooms
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your spotless, comfortable room. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Great customer service!! Mrs. Rhonda and the others were very courteous and helpful throughout my daughter and I stay here.
Business response:
Thank you for the excellent feedback about your experience here at Extended Stay America It was a pleasure knowing everything went well during your visit and that our associates, especially Rhonda, made your stay a pleasant one. We appreciate your praises and hope you and your daughter will come back to see us soon. Sincerely, Hotel Management
The place was okay for the price of the room. The bed was clean and comfortable. The furniture, carpet, and amenities are clearly older and used. Make sure you bring Lysol wipes and shoes for the carpet :/
Business response:
Thank you for posting a review of your visit to our hotel. We are glad to know you were pleased with our affordable rates and that you enjoyed the comfort of our beds. However, we are sorry for the overall condition of your room. We have shared your feedback with our housekeeping and maintenance teams, and we are working with them to fix the problems you mentioned. We hope you will give us a chance to provide you with the exceptional stay you deserve. Sincerely, Hotel Management
Convenience of feeling like being at home .... clean rooms and it didn't smell like smoke
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 3.6 star rating with 1,999 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.