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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
OK but with a few kinks Cheap rate and great location. Checked in to room with no towels and trash not emptied. Key card also didn't work properly. Got new room that was fine. Didn't want to deal with surly desk lady so no dishes etc. Nice fridge and microwave. TV ans AC worked great. Bring coffee maker, dishes and a pot or 2 and grab some groceries for a cheap stay.
Business response:
James, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our ideal location and found us to be a good value. Also, we are pleased you liked our in-room amenities. However, we are sorry for the issues you experienced in your initial room. We appreciate your comments and look forward to your next stay. Sincerely, Hotel Management
Friendly and flexible staff. Romm was very clean. However, common areas (lobby, entrances, etc.) could have been cleaner.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed our refreshing accommodations and service from our staff. We are grateful for your additional feedback and will share with our housekeeping team. It was a pleasure to have you as our guest, and we look forward to your return visit. Sincerely, Hotel Management
Business response:
Travis, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Somany, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
901
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was a great stay and the staff had great customer service.
Business response:
Lakesha, we are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our associates for their service. Comments like yours motivate us even more. We look forward to having you as our guest again whenever your travels bring you back to our area. Sincerely, Hotel Management
They were very friendly and helpful. Latoya was so sweet. The room was very clean. I would stay there again.
Business response:
We are incredibly pleased you enjoyed your stay at Extended Stay America, and had a memorable experience. It is always a pleasure to read reviews complimenting our staff and accommodations. We will share your praises with them, especially Latoya. Thank you for being our guest. We hope to be your first choice every time you visit our area. Sincerely, Hotel Management
Business response:
Aquia, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,360 reviews.
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.