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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property looked really small outside, however when you walk in it has plenty of space, had everything it advertised and more. My family loved it.
Business response:
Dear Sandi, Thank you for your feedback of your stay in Extended Stay America! We're delighted to hear that you and your family enjoyed your stay with us and that our property exceeded your expectations. Providing a comfortable and spacious environment for our guests is important to us, and we're glad that you found everything as advertised and more. We appreciate your positive review and hope to welcome you and your family back for another enjoyable stay in the future!Sincerely,Hotel Management
Great Excellent stay
Booked on expedia found at a great price reviews were great after searching hotels with awful reviews... was nice for a small get away clean kitchenette suite
Business response:
Dear Yvette, We sincerely thank you for taking the time to write a review about your recent stay with us at Extended Stay America. We are delighted to hear that you enjoyed your comfortable suite, the fully equipped kitchen, and the friendly hospitality provided by our staff. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts. We will be sure to share your compliments with them. It is always a pleasure to host you, and we hope to see you again soon.Sincere... read more
Staff was nice. Place was a little bit dirty. Room was comfortable. It was charged an undisclosed fee for $17 and then told that it was an Expedia charge. Will be following up. Not the rate negotiated.
Business response:
Dear Mark, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
VERY friendly staff. Room needed better maintenance.
Great Excellent as always
Business response:
Dear Stephon, Thank you for staying at Extended Stay America and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,327 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.