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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will Book Again Nice .
Deborah and Nakita are great hostesses
Business response:
Dear Stephon, Thank you for your wonderful feedback! We are thrilled that Deborah and Nakita made your stay memorable with their exceptional service. Your satisfaction is our priority, and we look forward to welcoming you back to Extended Stay America for another great experience!Sincerely,Hotel Management
Deborah and Nakita are wonderful and are always on point with service
…
The lady that checked me in was awesome. Area was sketchy. I’m in law enforcement and was scared to leave anything in my truck.
Business response:
Dear Jason, Thank you for your feedback! We're glad to hear that you had a positive check-in experience with our staff. We understand your concerns about the area and appreciate your perspective as someone in law enforcement. Your safety and security are important to us, and we take these matters seriously. We are continuously working to enhance our environment for our guests. We hope to welcome you back for a more comfortable stay in the future.Sincerely,Hotel Management
I am currently moving back home across country from Oklahoma City to Richmond, VA and needed a safe place to stay in a pinch for my 3 year old cat and I. Using the hotels.com app I was able to locate this cozy little spot tucked away right off the highway in West Germantown (the second safest city in the state to my knowledge) surrounded by medical offices and not far from the hospital. I felt comfortable leaving my truck packed to the brim both inside and in the bed (obviously covered and strapped down) in the parking lot o... read more
Business response:
Dear Nathaniel, Thank you for your detailed feedback! We’re thrilled to hear that you found our hotel cozy and comfortable during your cross-country move. It’s great to know you felt safe with your belongings, and we appreciate your understanding regarding the check-in process. Deborah exemplifies the kind of service we strive for, and we will certainly recognize her efforts. We’re glad we could assist you, and we hope to welcome you and your cat back to Extended Stay America for another stay in the future!Sincerely,Hotel Ma... read more
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Business response:
Dear Alex, Thank you for your feedback regarding the fee for changing your trip date. We understand that unexpected changes can be inconvenient, and we strive to communicate our policies clearly to all our guests. Your comments are valuable to us as we aim to enhance our services. We appreciate your understanding and hope to provide you with a better experience on your next visit. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 3.6 star rating with 1,974 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.