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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice and clean rooms This is the second time I’ve stayed here in the last 2 months. Both times rooms have been clean and the front desk staff was super helpful and nice. Will definitely stay here again.
Business response:
Dear Jerry, Thank you for being our valued guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you enjoyed your stay and that our staff are friendly and helpful. We work hard to provide high levels of service, clean accommodation and ensure our guests have an exceptional experience. It's an honor to host you as our guest and be able to meet your expectation. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
Needed help with parking a truck with trailer. Eric met me outside to help. He went above and beyond with customer service.
There were bugs in the rooms. I left and went to a different hotel. Most of the staff was super friendly though.
Business response:
Dear Rebekah, We know fresh accommodation sets the tone for a wonderful stay; therefore, we regret this was not your experience for your time with us. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. Let our pest control team look into this and ensure this overlooking is not practiced anymore. Considering our friendly team, please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management
Quit
Business response:
Dear Travis, It was a pleasure having you as our guest at Extended Stay America. We are thrilled you had a pleasant stay and appreciate you mentioning our peaceful location. We hope you will continue choosing us whenever you return to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 3.7 star rating with 3,261 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.