Extended Stay America - Memphis - Wolfchase Galleria

Business response:

Dear Christopher, Thank you for reviewing your recent experience with us at Extended Stay America. Our staff works hard round the clock to ensure outstanding accommodation for every guest. Therefore, we were genuinely glad you thoroughly enjoyed everything our hotel has to offer. It was a great pleasure having you with us, and we hope to have another opportunity to host you again next time you revisit our area.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you so much for taking the time to post a review of our hotel. Although we were happy to see your overall stay was good, we were disappointed that you felt the price needed to meet your expectations. Our goal is to provide our guests with a clean, comfortable, spacious suite, including a fully equipped kitchen and lots of room to relax, all at an affordable rate. With our complimentary amenities, such as our grab-and-go breakfast and Wi-Fi, we are a great value. For future visits, please know we offer disco... read more

Business response:

Dear Mark, We are flattered by your great review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. In the future, please know our front desk is always available to make the most of your visit. We look forward to having you as our guest again whenever your travels bring you back to the city.Sincerely,Hotel Management 

Business response:

Dear Baldo, It was a pleasure to read your fantastic review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Wolfchase Galleria.Sincerely,Hotel Management