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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Helpful hints The only issue was the side door. I had a pet friendly room and I took my dog outside and tied and the card did not work to come back in period also you might want to think about putting an ash can out there because other people go out that door to smoke a cigarette and there are cigarette butts everywhere
Our stay was wonderful Mr. Christopher was awesome extremely friendly even for our check in time to be 11pm he wasn’t grouchy or seemed tired
Business response:
Dear guest, Thank you for sharing your kind review of Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. We appreciate your comments recognizing the service provided by Christopher, and we'll be sure to share your compliments with him. It was our pleasure to host you, and we look forward to seeing you again soon. Sincerely, Hotel Management
A lot of hidden fees! I would overall say that the hotel is good. The counter employees were friendly. The issue we had were: We had to ask for everything, dishes metal silverware (we got plastic). We did not get a sponge or dish soap. These are commonly provided at you competitors. There was a lot of damages in the room. Minor, but I took photos of them. There were no dressers to store our clothes. The kitchen cabinets stuck and we’re difficult to open. We had to pay an undisclosed “pet fee” of $25 a night for a total of $6... read more
Not great, but not horrible. The room was very run down, and needed updating. There were some stains, but things were clean. There were no sheets for our pull-out. The lady at the front desk was annoyed when I was there, except checking in. I got quarters for laundry, and asked where the laundry is. The breakfast was a couple of wrapped muffins and oatmeal. The pool was nice as well. Overall, we were safe, the beds were good, and we saved money.
Living low
The gentleman at the front desk, Christopher was extremely nice and helpful. He was doing many jobs with a smile on his face!
Business response:
Sheila, thank you for choosing Extended Stay America. Our staff works hard to ensure that each guest has an outstanding experience, so it is always nice to be recognized for a job well done. Christopher will be thrilled that you singled him out with compliments. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was professional and friendly, I will be back again, thank you guys for a wonderful stay
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.