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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trash wasn't emptied, and the bed was rough.
Business response:
Vince, thank you for taking the time to share your feedback. We are pleased you choose to stay with us. However, we are sorry for not living up to your expectations. Your comments have been shared with our team to see where we can improve ourselves. It was good to have you here, and we hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Strike We were traveling and stayed the night. Nice place except it sounded like a bowling alley was upstairs. Extremely noisy so we didn’t get the rest we needed before heading back out on the rest over our trip.
Business response:
Joseph, thank you for your nice rating and for taking the time to review your experience at Extended Stay America. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted during your stay. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Cleanliness
My room was clean and neat and the staff was very friendly. I only stayed 1 night but will return to this hotel in the future
Business response:
Mary, we are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and make sure they have a relaxing experience in comfortable, clean accommodations. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more. Sincerely, Hotel Management
Everything was great as usual..
Business response:
Antonio, we are delighted you chose Extended Stay America for your recent visit. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.