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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Good hotel if you don't care about breakfast Hard to get to as it was back in a business complex. Hotel was perfectly adequate and fine. But the breakfast was terrible. It's supposed to be "grab and go" but the pickings were very slim (coffee, oatmeal packets, and some sad muffins). I had to drive around for 15 minutes to find a decent breakfast before I hit the road.
Business response:
It was our pleasure accommodating you at Extended Stay America and are glad to know overall you had a pleasant stay with us and enjoyed our well-kept hotel. However, we are sorry our location was not that appealing to you and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Nice staff!! Clean hotel! Would definitely come back!!
Business response:
Nikki, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and enjoyed our well-kept property. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Great .. will come back It was Amazing .. Need better breakfast..
Business response:
Thanks for evaluating your experience at Extended Stay America. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Overall just OK. Area is great for just about anything to eat! Staff is always willing to help out when they are at the desk. Downside: ALOT of people in the hotel smoking marijuana in a "smoke free hotel" and nothing is EVER done about it. You can walk down the hall at night and smell is coming from the rooms! Notify the desk, nothing done at all. Unfortunately this location seems to have gone downhill in cleanliness as well.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Muy buena atencion y excelente precio. Ordenado y limpio el lugar .
Business response:
Nestor, thank you so much for the fantastic review of Extended Stay America. We’re thrilled to know you found us to be a great value and that you loved our well-kept hotel. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
It was a good hotel for the price and location......
Business response:
Troy, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know you were impressed with our affordable rates and that our location was convenient for you. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,131 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.