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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Good services
Business response:
Jose, thank you for choosing Extended Stay America and taking the time to review your stay. Our staff works hard to ensure each guest has a great experience. Even though we are here to please, it is always nice to be recognized for a job well done. On behalf of everyone here, we invite you to stay with us again the next time you visit Memphis. Sincerely, Hotel Management
Staff was friendly. Hotel was quiet. Difficult to find the hotel. First room had not been cleaned at all. The bed had not been made and there were used towels all over the bathroom. The front desk put us in a new room. That room had also not been cleaned completely, there were dirty towels hanging on the bathroom curtain rack and there was no bedding for the pull out couch. I had to go back to the front desk. All they could say was sorry, let me get you some bedding. They didn't do anything about the dirty towels.
Business response:
We apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
The hotel room was very clean and welcoming. Check in was a breeze.
Business response:
Ericka, thank you for the wonderful review of Extended Stay America. We're so happy to know you loved our well-kept room and that you were impressed with the service provided by our front desk associates. We appreciate your great feedback and hope to have you as our guest again. Sincerely, Hotel Management
It's nice The staff was friendly. The hotel was clean. Breakfast was better than you'd expect from an Extended Stay where you can make your own breakfast in your room. I would recommend this place.
Business response:
Rachael, thank you for the glowing review of Extended Stay America. We're glad to know you liked our well-kept property and that you were impressed with our grab-and-go breakfast offerings. We appreciate you recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
It was good for the price you pay and that’s pretty much it
Business response:
Thank you for being our guest. We are pleased to know you were happy with our affordable rates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,176 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.