Extended Stay America - Memphis - Wolfchase Galleria

Alice 

on Expedia

7 years ago

Clean, Friendly, Safe, Convenient, Concern Nice clean facilities, any concerns we had were handled immediately in a professional manner. I was cooking New Years dinner for the family and was given extra pots to accommodate my five coarse meal. Express their condolence about the lost of our 101 year old mother. Greeted us each time we returned with a warm smile. Enjoyed my stay and will be staying there each time I come to Cordova. Love the staff 

David 

on Expedia

7 years ago

Nice room very clean but remote and microwave didn’t work. Also, no maid sevice 

Anonymous 

on Expedia

7 years ago

Everything was nice except there wasn’t any breakfast 

Jeff 

on Expedia

7 years ago

So-So Stay I was charged an additional $128 deposit when I checked in - which Expedia noted to be $100. I asked the front desk clerk if I was being charged for the room that I'd already paid for, and she said it was a deposit and for verification that I was the card holder. She also stated that the deposit wouldn't be processed, but only any incidental charges that I incurred. The day after I checked out, the entire $128 deposit was processed against my account. I disputed the charge with my bank, and called the hotel. The m... read more

John 

on Expedia

7 years ago

Clean, but uncomfortable bed. Lot of walking to get to room. Plus, on third night of stay my key would not work even after additional trip to front desk for rekeying. Third trip to room with staff got me in. Clean, but bed was so hard that I'm still sore on the outside of both my thighs (side sleeper)....Secluded, but safety did not appear to be problem. Staff courteous and helpful when needed, but no room service at all during 3 day stay other than dropping off fresh towels, coffee cups, and a trash can. (No trash can in ro... read more

Anonymous 

on Expedia

7 years ago

Dirty Toilet didn’t flush and it was urine all over it . Hair all in our sheets