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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wow - Christian, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Memphis - Wolfchase Galleria, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for the four-star rating. We are happy to know you enjoyed your stay with us and most of your expectations were met. It was our pleasure having you as a guest at Extended Stay America - Memphis - Wolfchase Galleria, and we hope to see you again soon! Sincerely, General Manager
Business response:
Caroline, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Good location The first desk gal was super nice and very helpful. Room felt a little cramped but it did have a kitchenette, though we didn't need it. There was a bad smell in the room. When we opened the sofa bed for one of the kids to sleep there, thee were no linens, either on it or anywhere in the room. We just used the bedspread from the king bed. Pool was nice.
Business response:
Kathy, it was our pleasure to host you and your family at Extended Stay America - Memphis - Wolfchase Galleria. We are glad you liked our location and that had a pleasant stay with us. We value your observation about the sofa bed linen and have shared with the housekeeping team. Thank you for choosing us. We hope to see you all again soon. Sincerely, General Manager
Great hotel, hidden location Check in was delightful and the lobby looked very clean (pictures are accurate). The room was very spacious and linens and towels were clean. The continental breakfast leaves much to be desired but the hotel and staff are fantastic. There are plenty of restaurants/fast-food locations to get food and there is a mall and a number of other stores (Target, Best Buy, CVS, etc) for convenience and shopping. The hotel is a bit hidden but I would consider it one of the better hotels I have stayed in.
Business response:
Thank you for being our guest. We are glad you were pleased with your room, staff and the location of our hotel was convenient for your needs. However, we are sorry we were not able to impress you with our complimentary grab-and-go breakfast selections. We will make note of your feedback as we plan any changes in the future. We value your business and hope to see you again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,131 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.