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Extended Stay America - Memphis - Wolfchase Galleria
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2520 Horizon Lake Dr., Memphis, TN, 38133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very friendly and helpful!
Business response:
Sonya, thank you for staying with us and for sharing your comments online. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thanks for being our guest, and we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Business response:
Kia, thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager
Home away from home. Staff very friendly and accommodating. Facility close to everything needed. I felt safe in the area of its location. I will definitely use this establishment again.
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you loved the service provided by our courteous associates and enjoyed the convenience of our location. Thanks once more for your business, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
James, thank you for staying at Extended Stay America. We are glad to our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to read you thoroughly enjoyed your time here and were impressed with all the aspects we have to offer. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
I thought it would be cleaner. I thought it would be cleaner and have more to offer in breakfast
Business response:
Thank you for taking the time to share your feedback. Please accept my apology for not meeting your expectations and for the inconvenience it caused. I have shared your review with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
Nice Staff, interiors could use work. Will you have what you need, yes. Will you have to ask for it, yes. This facilities provides kitchenettes, but you must specifically ask for what you need from the front desk. The room is a fine size, and was in generally good condition, but there were some rough edges that were hard to overlook. The satellite TV was fuzzy and although you could rotate it to either room, if you had people on both sides of the wall, only one of you can watch TV. The WiFi is free, however there is an oppor... read more
Business response:
Angel, thank you for staying at Extended Stay America - Memphis - Wolfchase Galleria. We are glad to read you had an overall comfortable visit and that you liked our courteous service. That being said, we are sorry that we missed meeting some of your expectations with regard to your room. I will share your concerns with respective teams. We hope to have the opportunity to serve you much better in the future. Sincerely, General Manager
overall a good stay When looking for a place to stay we knew we wanted to stay at a hotel that offered a kitchenette, we have stayed in an Extended Stay America before and knew that it would fit our needs, was not disappointed at all, room was clean, spacious, the other amenities were up to par, pool was clean and comfortable, staff were friendly and helpful, couple of minor complaint was that there was no ice machine, sure we could make ice cubs in our room but we like to take a cooler with us on our outings and that was no... read more
Business response:
Polly, We are happy to read your stay with us was a positive experience. We apologize for your disappointment in our complimentary grab and go breakfast offerings. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. Thank you for being loyal to our brand, and we hope to be your hotel of choice every time you are in the Memphis area. Thank you, General Manager
Frequently asked questions about Extended Stay America - Memphis - Wolfchase Galleria
How is Extended Stay America - Memphis - Wolfchase Galleria rated?
Extended Stay America - Memphis - Wolfchase Galleria has a 4.5 star rating with 2,175 reviews.
When is Extended Stay America - Memphis - Wolfchase Galleria open?
Extended Stay America - Memphis - Wolfchase Galleria is open now. It will close tomorrow at 12:00 a.m.