Extended Stay America - Memphis - Wolfchase Galleria

Estefany 

on Expedia

8 years ago

Great hotel, hidden location Check in was delightful and the lobby looked very clean (pictures are accurate). The room was very spacious and linens and towels were clean. The continental breakfast leaves much to be desired but the hotel and staff are fantastic. There are plenty of restaurants/fast-food locations to get food and there is a mall and a number of other stores (Target, Best Buy, CVS, etc) for convenience and shopping. The hotel is a bit hidden but I would consider it one of the better hotels I have stayed in. 

LATANYA 

on Expedia

a month ago

The staff was nice and check in went smoothly. But there were used towels in the bathroom and #2 in toilet. The sheets were stain and the floor was dirty. If the noise from the kids didn’t keep you up at night the loud air conditioner did. 

Lucinda 

on Expedia

a month ago

Waited 20 minutes at check in for anyone to show up. Person was not welcoming at all. No smile. No personality. Only spoke when he had to. All glass surfaces (windows and doors) were very dirty. Mattresses were great! Breakfast was gone by 830 even though they were supposed to supply it until 9:00. Very disappointing. 

Bill 

on Expedia

a month ago

The hotel is very outdated and in need of serious upgrades. The staff are doing a great job with what they have, but you can only paint over holes so many times. Pool was closed prior to our check in. I would of never booked this hotel if I knew the pool was closed. Very disappointed kids when they saw the lime green jello water in the pool. 

Cheryl 

on Expedia

2 months ago

Indie not like staying in a small room with a person in a wheelchair 

Anonymous 

on Expedia

3 months ago

Room was very small, run down. It's a maze to get to the hotel and it's very junky outside the building and surrounding area. The halls smelled of weed. We not be returning! 

Jennifer 

on Expedia

3 months ago

Not clean; smelt like skunk Stained carpet, walls and tub.