Extended Stay America - Memphis - Wolfchase Galleria

Alexis 

on Expedia

10 months ago

Worst hotel I’ve ever been to. They had to give us another room because the first one wasn’t clean at all, dirty towels was everywhere, tub wasn’t clean, toilet wasn’t clean, had a bad smell in it, windows was open and also the bed wasn’t made… even though we got a new room, the new room bed wasn’t stable. We sat on the end of the bed and the bed literally came off the rails, we had to put it back on the rails. Will never book here again!!! 

Dennis 

on Expedia

11 months ago

Very unfriendly desk clerk at check in. The breakfast was a joke - instant oatmeal & packaged muffins. We went to breakfast at 7am & there was no coffee left & nobody around to report it. 

Angelica 

on Expedia

11 months ago

The room had an odor and are very outdated. Rooms are too overpriced for the conditions of room ..need to be renovated asap 

Ashley 

on Expedia

a year ago

Outside there was minimal lighting and people standing all around and trash around the curbs and flower beds. When we got inside the front desk manager informed us our reservation was canceled due to being 1am. She was very rude but after she let us know she had worked a double going on a 3rd shift because people called out of work it was more understandable. We were traveling a far distance and booked it last minute due to exhaustion and needing to stop so after going back and forth and almost begging she finally "reopened ... read more

Donald 

on Expedia

a year ago

Avoid staying here. 

Allison 

on Expedia

a year ago

This place does not deserve even one star. Dirty, you can see the hallway through the gaps between the door and its frame - had to use towels to block the light coming through at night. I don’t even want to start describing the furniture. Awful.