Extended Stay America - Memphis - Wolfchase Galleria

Alfred 

on Expedia

5 months ago

Fridge didn't keep anything cold. The pullout sofa was horrible and couldn't sleep the windows were able to be opened from the outside 

Joshua 

on Expedia

6 months ago

Stains all over flooring. Mold on ceilings and walls in bathroom. Dirty countertops. Cabinetry filthy. Pillows smelled awful. 

Dana 

on Expedia

7 months ago

Date night all wrong Check in great room was so dirty (urine on toilet and floor)ask to change was told couldn’t but after photos sent to manager we were moved to a lot smaller room not. Suite which we paid for.. after moving room had evidence from previous guests hair, cap pen, dirty tissue in drawer… was not a great experience 

Stacie 

on Expedia

8 months ago

Elevator didn't work 

Darrell 

on Expedia

8 months ago

Not terrible could be better but it was affordable 

Motaz 

on Expedia

9 months ago

Its not clean nd not comfortable 

Morgan 

on Expedia

9 months ago

We stopped in here after booking online while traveling through home from vacation. Check in took a long time and she wasn’t sure where our room was because she was new-not her fault. But the outside had people hanging in their cars, yelling and stumbling around. I got back out to the car with my family and didn’t feel safe enough to park or go back in. I’m sure I just lost out on the money but we left and never even went into the room 

Kenneth 

on Expedia

10 months ago

Property wasn’t clean. When I turned the heat on in the room, it created a smell and smoke. This even turned on the smoke alarm. The room itself was old and dirty. Tub was in disrepair and the furniture was a mess. The only good thing was the staff. Extended Stay needs to invest in the property as it could be a gem given its location.