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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Un desastre !! El desayuno, si se puede llamar desayuno PESIMO !! No había nada mas que unas madalenas y café. Quise servir otro café al cabo de cierto tiempo y ya no había. Tampoco había agua para rellenar una botellita. Lo peor anuncian el hotel con desayuno gratis, sin especificar que es !"un desayuno" frio. No había donde sentarse. En cuanto a las habitaciones (tenía 2) tenía los colchones con resortes vencidos que hacían un ruido al sentarse o acostarse y estaban ya para cambiarlos. Es fin todo muy malo que no justifica... read more
Business response:
Dear Jesus, Thank you for taking the time to share your experience. We are sincerely sorry that your visit did not meet expectations and that you felt your concerns were not handled with the care and professionalism you deserved. This is not the level of attentiveness we strive to provide. We regret the disappointment with breakfast and the overall comfort of the accommodations. Your observations have been shared with the appropriate teams to ensure a better service moving forward. We appreciate you bringing these matters to... read more
Uncomfortable. Very uncomfortable!!! Also unwelcoming Everything!!!! The room wasn’t clean at all. I saw a couple of baby roaches also. This hotel needs to be remodeled The convenience of it
Business response:
Dear Shadara, Thank you for reviewing your experience during your recent visit. We sincerely apologize for the situation you described. As our valued guest, you should always expect a comfortable, clean, and relaxing environment when staying with us. Although our hotel has regular pest control service, we will contact them to address this quickly. Thank you for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you! Sincerely, Hotel Management
It wasn’t an actual breakfast, only a snack and coffee. The odor in the room The location
Business response:
Dear Radha, We are glad you found the location convenient, and we truly regret that the room’s odor impacted your stay. Our team strives to provide a comfortable and welcoming environment, and feedback like yours helps us improve. We appreciate you bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for a more pleasant and refreshing experience that better reflects the quality we aim to provide all our guests. Sincerely, Hotel Management
Disappointing Había olor a tabaco y humedad en las habitaciones, no tiene secador de cabello y la cocina se notaba vieja y en mal estado Tenía hartas toallas
Business response:
Dear Barvara, We are pleased to know that certain in-room provisions met your needs. At the same time, we are sorry to learn that the overall environment and some amenities did not align with your expectations. Comfort and functionality are important to a restful stay, and it is disappointing when aspects of the accommodation create inconvenience. Your observations have been carefully noted and will be shared with the appropriate teams for review and attention. We appreciate your candid feedback, as it assists us in identify... read more
Doesn’t meet my expectations. I didn’t like when I asked a tissue box and told me not available, it should be Available all the time.The door lock is not safety and the bathtub need to fixed .
Business response:
Dear Marjorie, We regret to learn that certain essential comforts and features did not meet your expectations. A guest’s sense of convenience and reassurance is very important, and it is disappointing to hear that these elements were not consistently provided during your visit. Please know that your feedback has been noted and will be shared by the appropriate teams to help strengthen service readiness and room standards. We appreciate you bringing these matters to our attention, as such comments are valuable in guiding ongo... read more
Schlechte Absteige Das Zimmer hätte dreckiger nicht sein können. Im Bad lagen noch Barthaare und lange auf den Handtüchern. Unsere weißen Strümpfe waren schwarz. Das Bettlaken und die Wolldecke waren 100% nicht frisch gewaschen. Es hat überhaupt nicht nach frischer Bettwäsche gerochen. Die Dame an der Rezeption war ebenfalls unfreundlich und hat kaum den Mund aufbekommrn. Angeblich hatten wir Frühstück dabei. Es gab lediglich noch 2 helle Muffins und 4 dunkle. Keinen Kaffee. Die neuen Kaffeebecher, die man für den nicht vorh... read more
Business response:
Dear Mareen, Thank you for taking the time to share your experience. We sincerely regret that your visit did not meet expectations and understand how disappointing this must have felt. Concerns regarding guestroom presentation and the condition of shared amenities are taken seriously, as comfort and cleanliness are essential to a pleasant stay. We also regret that the interaction at arrival did not feel welcoming. Your feedback has been noted and will be shared carefully to help improve attention to detail and service standa... read more
It was worst. There was both here to like. It’s a horrible experience. There was no cleanliness, no facilities. I would never recommend this hotel to anyone and I would never book here.
Business response:
Dear Subrahmanyam, We are truly sorry to learn that your stay did not meet expectations and that it left such a negative impression. We understand how important comfort and basic conveniences are to guests, and it is disappointing to hear that these elements were not satisfactory during your time with us. Your comments have been carefully noted and will be shared with the appropriate teams for improvement. We appreciate your honesty, as it helps identify areas that need greater attention, and we hope there may be an opportun... read more
Horrible Horrible Terrible
Business response:
Dear Guest, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations. Sincerely, Hotel Management
Horrible Old smelly not clean just horrible experience Nothing
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet expectations and caused discomfort during your stay. While perceptions can vary, we understand how important cleanliness and overall condition are to a pleasant visit. Your comments have been shared with our team for review as we continue working to enhance standards and guest comfort. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to provid... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.