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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible When we checked in the attendant wanted to double charge and keep the money then when we get to the room it smells like shrimp everywhere and there was no TV remote and the phone did not work it was horrible
Business response:
Dear Vanessa, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay. Sincerely, Hotel ... read more
horrible el cuarto con olor a cigarrillo y marihuana bien fuerte Nada
Business response:
Dear Rodríguez, Thank you for taking the time to share your experience. We are pleased that our hotel's location perfectly accommodated your preferences during your recent visit. However, we regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Our pest control provider regularly services our hotel to ensure our environment is pest-free. However, we will address this issue with them to ensure they are doing everything to prevent future occurrences. We eagerly anticipate th... read more
Bad
Disappointing I did not like anything about the place or location. The place is not up to my expectations for the area and It was not presented well on the advertisement. It needs a lot of cosmetic work with the exterior and the backroom, I did not even take a shower. I went to a relative house to shower.
Business response:
Dear Losa, Thank you for reviewing and staying at our hotel. We certainly apologize for the issues you encountered and regret disappointing you. We have shared your feedback with our team to ensure these concerns are addressed appropriately. Thank you for sharing this valuable feedback with us; we hope to see you again for a better stay! Sincerely, Hotel Management
No reserves en Stay América Suites Miami Airport Blue Lagoon Me cancelaron la reserva sin previo aviso. Personal mal educado. Te faltan el respeto y son agresivos. Nada en absoluto
Business response:
Dear Marcos, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future. Sincerely, Hotel Management
No había personal para hacer el check in a la hora de llegada ni ningun personal de apoyo No hay personal en recepción las 24 horas, a la hora de llegada no había nadie, en el teléfono publicado no contestaron y el teléfono para llamar a servicio no funcionaban
Business response:
Dear Carlos, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
I felt like I was staying in a dirty room. Not all of the appliances worked. I am very disappointed. I overall was not pleased with my experience at this hotel. The room was very dirty. The furniture in the room was chipped, burned, stained and smelled. One of the lambs wouldn’t work. The water never turned hot. I was able to hear through the walls of the rooms next to me. I felt very nervous throughout my stay. The complimentary “breakfast” was just coffee and a muffin. I would not recommend this hotel to anyone. It is not ... read more
Business response:
Dear Erin, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay. Sincerely, Hotel Man... read more
Stay was okay but the breakfast sucks all workers are okay except Ariel he’s always angry Some rooms smell worst than others ,no good breakfast Location and some of the workers were nice
Business response:
Dear Dijonnassie, Thank you for your feedback. We're glad you appreciated the location and some of our staff members. However, we sincerely apologize for your experience with breakfast and any issues with room odors. We'll address your concerns with our team to improve our offerings and overall guest experience. We hope to have the opportunity to provide you with a better stay in the future! Sincerely, Hotel Management
Hotel nightmare Everything Nothing
Business response:
Dear Lizbeth, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.