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Extended Stay America - Minneapolis - Airport - Eagan - North
- Hotels
- Eagan, MN
About this business
Location details
3015 Denmark Ave., Eagan, MN, 55121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too mamy dogs on the property. Designed mainly for long term residents so many small families or construction workers.
Business response:
Thank you for taking the time to share your experience. We hate that your stay was inconvenienced. We know that the small details add up and make a major impact on your overall impression. Thank you again for your feedback. and we hope to see you soon. Sincerely, Hotel Management
The location looks nice in the photos but once you get there it seems sketchy.
Business response:
Jackie, thank you for choosing our hotel for your recent stay. On behalf of our entire team, please accept our apologies for not providing the relaxing experience you were expecting. We strive to make each and every guest's stay perfect, but it appears we fell short of our goal on this occasion. We hope we will have another occasion to meet your expectations and welcome you back again for a much better experience. Sincerely, Hotel Management
I didn’t not stay there and was charged for a nights stay
Terrible experience! Terrible experience. Place is outdated, dirty and had a wet dog odor because pets are allowed. My room was near an exit door and across from trash & linen area so there was non-stop noise all night. Terrible sleep. This was the most ridiculous thing I've ever heard. Apparently, I had to stay over 7 nights in order for my room to be cleaned. Like really? So stupid. Customer service was horrible. It says "breakfast" on their website and trust me, there wasn't any. Unless, you count coffee and bars as break... read more
Business response:
Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we would like to offer our sincere apologies for not providing the relaxing experience you were expecting from our brand. Although we make every effort to exceed the expectations of every guest, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can prove this is not typical of our usual service. Sincerely, Hotel Management
Poor breakfast, comfortable beds, good location, good price
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found us to be a good value and that you liked the comfort of our beds. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Thank you for choosing to stay with us, we hope to have the opportunity to host you again during a future visit. Sincerely, Hotel Management
Not good While the bed was nice to sleep on, and t.v turned on.. The fridge leaked, and the door stops fell off, and the bathroom stopper came completely off.. And the bed spread had a coffee spill.
Business response:
Jennifer, thank you for the comment. We were sorry to read you were inconvenienced by maintenance issues in your room. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry about this, and we look forward to having you back with us in the future. Sincerely, Hotel Management
Quiet simple but comfortable . I would have limed more variety on the breakfast.
Business response:
Steph, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your suggestion will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Hallway was filthy and there was a horrible smell! Bed looked like it had been slept in so they did give us another room!
Business response:
Gary, thank you very much for staying with us and for writing a review. We apologize for the housekeeping issues you experienced during your stay. We have inspection procedures in place to make sure that this does not happen; therefore, we are disappointed if there were some missed steps. We have shared your comments with our housekeeping department to investigate this issue and make changes so that this does not happen again. Thank you for being our guest and we hope that you will give us a chance to redeem ourselves on a f... read more
Frequently asked questions about Extended Stay America - Minneapolis - Airport - Eagan - North
How is Extended Stay America - Minneapolis - Airport - Eagan - North rated?
Extended Stay America - Minneapolis - Airport - Eagan - North has a 3.3 star rating with 1,662 reviews.
When is Extended Stay America - Minneapolis - Airport - Eagan - North open?
Extended Stay America - Minneapolis - Airport - Eagan - North is open now. It will close tomorrow at 12:00 a.m.