Extended Stay America - Minneapolis - Airport - Eagan - North

Business response:

Nancy, thank you for recommending Extended Stay America. We are glad to know you enjoyed each and every aspect of our hotel and that you had a nice stay here. It was a pleasure accommodating you, and we look forward to your return visit. Sincerely, Hotel Management 

Business response:

We are delighted you chose Extended Stay America for your visit and we are happy to know our team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We’re glad to know our location was convenient for your needs and that overall you enjoyed your time with us. Thanks so much for recommending us to future guests! We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked our close proximity to the airport. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Karen, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Management 

Business response:

Thanks for sharing your thoughts. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for your feedback regarding your stay. Please accept our apologies for the cleanliness and service issues you experienced while you were here. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We assure you that we have shared your concerns with the respective teams, and we’re taking appropriate steps to prevent these mistakes from being repeated in the future. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Mana... read more