Extended Stay America - Minneapolis - Airport - Eagan - North

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

We are glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your experience at Extended Stay America. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a great stay. Thanks once again for being our guest, and we look forward to serving you better on your next trip to our city. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to review your stay. We are happy to read that you liked our affordable rates, but we are sorry for the cleanliness issues you had and the inconvenience it caused. We will address this matter with our Head of Housekeeping and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

We apologize for the behavior of our associates and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. We hope you will stay with us again so we can provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Paul, thank you for evaluating your stay. We are sorry you were uncomfortable with the mattress and for the cleanliness issue you encountered. Corrective action has already been taken in the appropriate team to ensure that this doesn't happen again. We hope to have an opportunity of hosting of you back so that we can make it up to you. Sincerely, Hotel Management