Extended Stay America - Minneapolis - Airport - Eagan - North

Roni mansager 

on Expedia

11 years ago

fair relaxing but overpaid 

Anonymous 

on Expedia

12 years ago

You get what you pay for I got this room for a very cheap price and got equivalent service. Check in took forever, room clearly has been a smoking room in the past, very outdated, complimentary coffee was gone by 930am, creamer was gone by 830am. We called to ask for a toothbrush we were told 'we have one but you have to come get it." 

Seattle family 

on Expedia

12 years ago

Will try hotel next door next time! When we were checking in someone called down to the desk complaining their room was not clean. The desk clerk challenged the cleaning staff in front of us and it was clear they had not vacuumed or done anything they should have. That first encounter did have us worried. Our two rooms smelled musty, the ceiling had fresh water stains, the floor by the air conditioner was soaking wet and there was black mold not just in one place but the entire area in the shower in one of the bathrooms. We ... read more

Eric 

on Expedia

12 years ago

Room was fine. Its a long story involving the staff not giving very clear warnings and because I actually had 2 rooms that night because of the size of our group they ended up towing my car because they couldn't get hold of me. They only registered my car to the 1 room well I had left the hotel with my daughters in tow from that room because they had an early morning flight. So I returned to my room and slept in. Well they were resurfacing their parking lot and towed my van because they couldn't get ahold of me even though I... read more

unhappy in eagan 

on Expedia

12 years ago

this hotel has seen better days The room was in rough shape. The dresser drawers and closet doors were very tough to open and close. There was black mold in the bathroom. We avoided spending time in the room because we just weren't very comfortable there. 

Jones 

on Expedia

13 years ago

Don't stay here, even for one night Beds were loud - every time we rolled over we woke up. Room smelled bad and was not clean. Is close to airport and the staff was friendly at check-in and out. 

Anonymous 

on Expedia

13 years ago

Do not stay at this hotel For the money, I was expecting a great deal more from this hotel. The staff was unable to tell me where there was a grocery store - found it on my own a few blocks away. This might be an important piece of info for an extended stay hotel. Several rooms had been double booked, and the staff was less than courteous to people coming in asking about availability and discounts. There was nothing "extra" in the room, not even complimentary shampoo. Other extended stay places I've been at least had paper t... read more

Anonymous 

on Expedia

13 years ago

The lady at the main desk was wonderful. When I got to my room my trash was not removed and I had no coffee cups or glasses. The bed was hard as a rock so I did not sleep well and I had a seminar to attend in the morning. 

Carol 

on Expedia

13 years ago

desk clerk Day clerk very helpful. Checked in at 11am, came back at 4pm to get key for room. Afternoon clerk didn't know what to do when I came back to desk and told her the room was open and dirty. Checked in with my sister in law and was then put in a room on another floor from her room. There was a reason to book together and to want to be on the same floor in same area. Clerk made no efforts to explain or to get me in another room near my sister in law. House keeping needs to learn to clean the coffee pots after each gue... read more